Proof of support not reading tickets

Support Customer Support
1
  • Ticket Number: US101780421
    Synthall
    I am missing cosmetics from OW1 on my OW2 account and I have opened multiple support tickets about this issue.
  • NO I DON’T HAVE ANY OTHER UNLINKED ACCOUNTS
    -NO I DID NOT MESS UP THE LINKING PROCESS
    -NO IT IS NOT MY FAULT FOR THE FAULTY HALF BAKED OW1 TO OW2 MERGE
    Where are my lost items??? I am sick of support blaming it on the player base instead of the greedy executives that constantly are dragging this company into the ground. ALL I WANT IS MY LEGO BASTION SKIN BACK HOW HARD IS THAT TO DO?
    Like if you cant’ actually do your job and help me. Just tell me. Don’t lie and say some bs about blizzard this or blizzard that. Im so sick of it

Support
Greetings,

This action has been taken in accordance with our Terms of Use and our In-game Policies ( https://blizzard.com/support/article/42673 ), which all players acknowledge and agree to prior to playing. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.

Our Battle.net Terms of Use can be found at https://blizzard.com/company/legal/eula.html

Regards,
Game Master Team
Blizzard Entertainment
3 days ago
This ticket was marked as Resolved.

In this ticket I am asking for help with my skins and account. Nothing to do with an account action.

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3

It might be because you were using the appeal ticket, Mind. You have two more tickets open under the same Appeals category, please close those. They simply confuse the issue.

You might try using Overwatch > Account > Not Listed Here

Though I think Overwatch > Payments > Purchase Missing might be better suited.

Keep in mind, what we can do is based on what we can verify. If we cannot verify you had the skin, I don’t know if there is much that can done.

Edit: Just taking a preliminary look at the account, I’m afraid I don’t see the license earned from the 2019 event. I don’t see anything associated with Overwatch around that time.

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