Problem with Battle.net Desktop App & Kaspersky Security suite

[Shewhohunts-madoran]

I did try the technical forum and no one responded:

Can't log in to Battlenet desktop

I played wow this morning. And everything worked fine. Later in the morning around 11:30am EST I went to log in and I couldn’t. I get this error: BLZBNTBNA00000A8D. I did notice the message: The Battle.net Authenticator app will be retired on 5 January, 2024. Download the Battle.net mobile app now and migrate your authenticator to avoid any issues logging in. So I followed the directions to complete that thinking it might work. I deleted that Battlenet folder to no avail. Now the authentica…