It’s not in their purview. It is not in the GM’s wheelhouse either, so tickets would be moot. They only ones who would make that decision are the Devs - and unfortunately for all of us, they’re the most incommunicative bunch,
Folks make incorrect assumptions all the time about CS because our SFAs are really the only active and interactive Blues people see. But they don’t relay along feedback or have explicit answers like what you and the PvP community would love to have. With the Devs, it is mostly one-way reporting. You’re not going to get a response back. Not just for this topic, but for any topic.
I’m sorry these aren’t the answers you’re looking for. If you believe someone is cheating or exploiting the system? Then by all means, report them. If the GMs look over things and believe that player’s actions are considered cheating, they will handle it as they will.
Yup! Had just found it a moment ago. OP, if you want to peruse this other threat, you certainly may. It originated here on CS, but the mods bumped it over into the PvP forums so the Devs and their staff could make note of it.