Been submitting tickets every day. Got copy & pasted answers each time. Today I got a different answer but same response:
Game Master Cthulolchu here. I will be the one helping you out today with your case.
I appreciate you taking the time to reach out to me about the achievement: I Pitied the Fool. I know it can be frustrating to reach out for assistance so thank you for being patient while we look into your situation.
To piggyback off the previous Game Master, Customer Service is unable to verify or fix bugs. We are aware that this achievement is not working as intended and our WoW team is looking into a fix as soon as possible. We realize this event is time sensitive and so are the Love Tokens to buy the material.
At this time, we do not have additional information to relay on this situation. Once we do have more info, we will let the public know as best as possible so they can try again.
Thanks for taking the time to reach out to me and reading my reply to your case. I know this is not the answer you were seeking and that can be frustrating for sure. If you run into any other concerns or worries, please let us know and we can check things out for you.