I feel you. Although things are restored for the most I have still have some bits of regular WoW quests that are still being offered to me a 2nd time. I suppose I can go and re-complete them to get them to go away but just sucks knowing they’ve been permanently cleared from my account for all characters. At least achievements didn’t get wiped.
I have a character I really want to faction change before Shadowlands goes live but I remain hesitant as it was really painful going through the fix process the first time.
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One auto-reply and 5 GMs later, this was fixed enough for me to call it resolved, although there are still a few reset quests scattered around that were previously completed. The scope of this issue was pretty broad, if anyone is still dealing with this, I’d suggest linking to this thread and provide a complete breakdown of all the issues you’re experiencing and just keep updating the same ticket until everything is fixed enough. The GMs are troopers and were very gracious about trying to help, but it’s clear that they don’t have a playbook for this, so they have varying levels of knowledge on how to resolve the problems. Hopefully the lack of new posters on this thread means the underlying issue was fixed so there won’t be any new occurrences!
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One last post in this thread -
I bit the bullet and did my transfer tonight, and I’m happy to report I don’t see any account data issues on my side. Pet collection intact, Mechagon minis intact, I still have my Pet Dungeon teleports. Uuna has her wand and flower crown.
I can’t say this is definitive proof, but I am feeling like the issues might have been fixed!
Good luck to everyone who was initially affected, I’m sorry you had to go through such hassles and I hope you’ve been able to get them sorted out by now, or will soon.
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Not sure if anyone is still monitoring this thread, but following reports of others being able to get their titles, quest progress, etc back via tickets, I tried this route myself. Unfortunately there doesn’t seem to be any standard guidance for the GMs yet, and I’m 0/1 on getting one of the “right” GMs to fix my problems (see reply below).
So I was just hoping that someone can absolutely confirm that a GM (or someone on that end of the ticket) was in fact able to restore at least your title and Manapoof ports, and possibly some quest progress as well?
Thanks all.
The Uuna pet no longer responds to /hug. - For this, we will need a bug report on since we GM’s do not have the tools to adjust the how mobs/pets/NPC interact with emotes
The Manapoof NPC no longer offers ports to completed pet dungeons - A bit like the previous one, we cannot adjust how NPC’s react to players so our QA and Dev team may need to look into this.
The “Minion of Mayhem” title was removed, even though the associated achievements are still earned - For this, we are unable to verify if the requirements are met on our GM side and we also don’t have a way to manually provide titles to our fans so this would need our Dev team to apply a fix in the game for everyone effected by this.
Many (or all?) one-time pet battle quests were reset and are being offered again - This one a big one and this would need the attention of our QA and Dev team to look into fixing as well since there are many pets battle quest that they may need to go in and verify what has caused that and apply a fix to it flags those quest completed if were already completed before.
I know this is not exactly the answer you were looking for, but what we have already fixed before is really the only thing we GM’s can fix on our side. Please do make sure to continue reporting any problems or bugs you see on our forums so we can keep our fans posted and updated on these fixes.
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OP here. I basically gave up on getting help from GMs. My tickets didn’t offer much help aside from getting the pet portal sent to me. That was a positive. My ports never came back and I had to redo the dungeon to get the title. I wasn’t mid quest on anything so I didn’t lose progress on those.
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The last GM that had my ticket actually went on as my character and re-learned the pet battle stuff from the trainer (I was being stubborn and wanted them to fix it). Then that last patch prior to shadowlands restored all the ports from the mana guy and most of the cleared quests being reoffered went away. I never had the title so I’m not sure about restoration.
Basically I just never acknowledged that my ticket was resolved and kept replying that it was broken and that I thought they were being shady for continue to offer services at a discount while knowing it was broken. Eventually one of the GMs actually read my post, acknowledged it, and did their best to fix it. Then the patch ultimately fixed things that the GMs don’t have access to.
But yeah, I think that was at least 5 different GMs and took 2 weeks, maybe a few days more?