[Patch 9.0] Character not found

i was so excited to play too ):

I could access my characters for about an hour and then the game couldn’t find any of them.

I had the same problem till I logged on to a character on a different server then the original character was able to log in.

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Logged onto a friends computer then back onto mine & it fixed it!!

Im still not able to log in…sad life

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My friends are online doing transmog runs right now, im the only one who cant log in due to this issue.

It’s definitely not location based, my wife was able to get on one of her toons on her PC next to me. I gave up after 30+ attempts of “Character not found”.

It’s the same thing every big patch, they don’t have the server capacity to handle everyone logging in to check it out, and they won’t increase the capacity (even temporarily) because they don’t need that much capacity after a week or two. Gotta save those dollars even if it pisses off your customers.

that sucks man

Blockquote Logged onto a friends computer then back onto mine & it fixed it!!

That worked for my fiance and I for a moment as well. But I can’t get it to work again. Make sure you don’t log out.

Its also not system/gpu based. I can log in on my system with my son’s account, no problem. My account… Character not found. It also takes longer to load the charater/realm lists on mine.

All my characters are not found and character creation times out

Yup same here on Thunderlord.

What happened to Blizzard?

This is the same crap that happened with Diablo 3 back in 2012.

Like why even release the Pre-patch if you aren’t able to let people play?

Do we get a refund for the time we were unable to play due to their screw up?

Everything Activision touches turns to poop…

Same, Can’t play and took today off… thanks blizzard. Really hit the mark on this one

Well, suddenly i can log into characters but my priest says “a character with that name already exists”…?"

I have the same issue on Proudmoore :frowning:

This worked for me, thank you so much I have been waiting for hours.

“Character not found” is now fixed for me. Approximately 4 1/2 hours after (pre) launch. Have had enough drama for one day, see you all tomorrow.

I’ve been trying since Maintenance ended and still no luck. I wonder if we will get compensated for our lost time since this is a paid service after all.

I got on then got a loading screen that just sat there with the blue bar filled.

Log into another character. That should solve it. Otherwise just exit afterwards and try again.