Hi all
I was a player in old wow classic era on a China server in year 2019-2020 and afk before TBC. I returned in this year (2024) and found all my characters disappeared in old classic era server and move to wlk(in china, compared to ctm of us server).
I did some search and understood there used to be a choice of wow version to play offered to player and a paid service of characters copy later. However I missed them due to afk.
My argument is that I have no subscription and can’t have the notification rather than I didn’t make my choice. The china server vendor also did not fulfill their responsibility to inform me of my rights in alternative means including email or sms.
My request is that could you please reactivate such choice for players like my type or the paid services of characters?
Thanks for your time and attention.
This would probly go in one of the classic areas, like GD there, as no one here can help you in that. This is not a line to the devs, this is a player help player area of the forums.
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Unfortunately there isn’t anything that can be done. You’ll need to start a new character on Classic Era if you want to play that version of the game again.
You can make a suggestion in game or on the Classic forums here that you’d like to see the service return.
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The ability to select the option to either keep the character on Classic Era or move to the Classic progression servers was offered back in 2021 and finally retired in 2022. Which included announcements (see the links Jeysca provided). I don’t know if China provided the same, but I imagine they likely did as that is fairly standard.
Unfortunately, we really have nothing to do with the China version of the game. If you wish to provide feedback for their services you’ll want to use the options that they have available to submit it.
Additionally, Customer Support has zero involvement in the development and implementation of the game and game systems, so even if you were referring to the North American version I’d have to recommend the same thing.
Just from a technical stand point, that likely would not be possible. If no choice was made before the service was retired the characters would have automatically moved to Burning Crusade classic. Once that happens they cannot be moved back, updates that happen to the character, as far as I know, cannot be reversed.
Sorry, Asymmetry.
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