So, I was on my DH today. First, the game was having a great deal of difficulty loading my character where I logged him out, on the Isle of Thunder. When the game finally loaded, I used my Legion Dalaran Hearthstone and was disconnected. I logged back in, still on the Isle of Thunder, yet my Legion Dalaran Hearthstone was on cooldown. So I had to take the slightly longer way via going to Stormwind and using the Mage Tower portal room.
Then, while trying to find the location of a Suramar World Quest, I ended up down in the Falanaar Tunnels. Wasn’t the right place so I wanted to leave. I ran my character up the web ramp. At the top where I was trying to exit onto the rocks above, no matter how I ran, walked, or jumped at it, my character was bounced backward several yards. I don’t recall having this issue before, but it’s been a long time since I quested around there. I tried to use my Flight Whistle, but no luck because the tunnel area, even at the top of the ramp, is considered an indoor zone. I thought it was ridiculous to have to use my hearthstone to leave the place, seeing as I was trying to quest in that part of Suramar. I couldn’t understand why the ramp would be designed to bounce a character backward and prevent us from leaving…
I decided to try the ‘Character Stuck’ feature in the Help Menu. It recommended using my Hearthstone or porting to a graveyard. Again, I didn’t feel I should have to do that. I should just be able to run out of the darn tunnel via the ramp provided in game.
In the end, I wasted several minutes working my way through the Help Menu Character Stuck feature until I arrived at the point where it was supposed to move my character to a safe location. My character was ported to the Sentinel Hill graveyard in Westfall.
I really wanted to speak with an actual person, so I tried to navigate my way through the Contact Support page to find the Callback service. It seems it’s only available through the Performance Issues category. So I was left with only the forums here as my means of communication. I have been having so many in game issues with WoW over the last couple years - glitches and bugs and poor terrain design; my BM Hunter’s Animal Companion talent has been malfunctioning for nearly a year. My Mage’s purchased Arcane Language un-repaired for two years or so. Now my in-game Friends list isn’t working correctly. The in-game /who feature isn’t working correctly. The Login Character Screen isn’t displaying characters with the correct gear. Bosses glitching out on me in old content dungeons. Then my issues today. This list of minor and major things goes on and on. And trying to get actual help through the Circle Jerk style Help Menu is like trying to pull teeth from an un-sedated rhinoceros.
After sixteen years supporting Blizzard as a paying customer, that’s really frustrating.
These compounding glitches and bugs that never get addressed anymore, is why I stopped purchasing Expansions. I refused to buy Battle for Azeroth, and I won’t buy Shadowlands. And of course, I cancelled my subscription this afternoon. I realize that only money talks. I hope more customers begin talking to Blizz Management in the same financial language, so that maybe, just maybe they’ll let their technical staff start fixing what’s broken rather than focusing on just pushing new content.