That is your opinion, of course. But since you must watch streams on Twitch’s platform and have their counter reaching the metric they set - that seats your particular issue in their wheelhouse.
Blizzard accepts the data they send over and reward the drop, yes. But only after everything else is addressed through and by Twitch. I’m glad you were able to find a way to open a case. Hopefully they’ll be able to give you assistance in fixing things up for you!
And just for the ease of folks who may trip of this in the days to come, I’ll offer the link for easy clicking. Thank you for providing it.
I have the progress and it claimed and still nothing. I’ve done the whole unlink and link thing as well. I’ve kinda given up hope on this company. I also have a refund ticket that will get ignored until it cannot be fulfilled. If it is twitch problem as well I can’t say, but Blizzard hasn’t given me any reason to not think they’re the incompetent ones here.
Unhappy Wow players are not a problem for Blizzard then? We’re talking at cross-purposes here. You’re saying it’s technically not Blizzard’s fault. I’m not disagreeing with you. I’m just saying that’s not really that relevant. If you’re out hunting and another hunter shoots you by accident, it’s their fault but you’re still dead.
Successful businesses take ownership of the challenges that affect them. Blizzard needs Dragonflight’s launch to be a success, Twitch does not. Blizzard has the strongest interest in making sure this promotion goes smoothly.
Blizzard ought to have a marketing team (or at least one sad guy working remotely) monitoring/overseeing the event (and player reactions to it), and Blizz should be prepared to help their players when things go wrong.
Again, it does not matter that this is not Blizzard’s platform. Blizzard is using this platform to achieve a desired result - increased attention and excitement around Dragonflight. If Blizzard is not actively engaging with Twitch to make sure the problems on Twitch’s end are resolved, and if Blizzard is not trying to mitigate the impact of those problems on its end, then Blizzard risks not achieving its goals with this promotion.
You need to post about this in General Discussion. The ones who make those decisions do not come to the Customer Support forum for feedback/suggestions, and the SFAs here are not liaisons with them.
The issue with it currently is it was a sale purchase. The sale will be over by the time they get back to me. I might just cut my losses and abandon the ticket. But I’m gonna wait until I got home from work before I cancel the ticket just incase. But I doubt it will get awnsered in time.
I’ve been trying to keep track of how things have gone with the twitch drops etc as a startup streamer. Because you’re dealing with two platforms (twitch/game developer) it’s crazy the hoops people have to go through to achieve what they’re advertising. For myself, I ran into trouble allowing viewers to get % toward the drop thanks to the community letting me know it wasn’t working properly while streaming. Had to raid into other channels to make sure people got setup. This wasn’t the first problem I had when streaming on twitch so wasn’t overly suprised. What suprised me is the lack of recourse to get things corrected. I’ve sent tickets off to twitch who point back to the game developer. Waiting on bliz support to take a look and hopefully get some answers between the two supports on where the actual problem lies. Twitch and bliz documentation point back to very basic troubleshooting. Community itself has been decent on explaining how things work with videos and walkthroughs. For viewers that run through all these issues then wait for their claimed reward and not sure if it’s working as intended with the 24hr wait on a limited time view requirement it makes people have little patience. Hope things work out for those waiting and hopefully at the start of the next campaign we’ll have better support for the event. Lot of the streamers I watch were pretty supportive through the campaign (and normally are for most things they stream) so if people have questions or want to reach out to the community beyond support etc, so you know you’re not alone, the twitch/discord / bliz game community is pretty good. When considering the drops, just drop the required time into the %. Should get around 2.4 min to get 1%. MAKE SURE YOU REFRESH when looking at inventory or the shortcuts to see it’s updated value. If you’re on a stream for about 3min and don’t see %, try a different stream. Should also see a notification pop up on the chat window. hope things go smoother for those attempting this in the future
If the problem is getting the drops view percentage, that’s entirely on twitch. Blizzard doesn’t have anything to do with the percentage tracker.
Most of the issues at the moment is that the pet is not delivered right away. Between batching on Twitch’s side before they send them to Blizzard and then batching on Blizzard’s side and some other issues we have no way of knowing about, some players wait days for the delivery. It took 16 hours for mine to be delivered. Some posters on the forum have waited over 4 days.
You are unlikely to get any more than that.
On Blizzard’s side, at this time, players should be filing bug reports and not making tickets. GMs can’t speed up the delivery. If it’s a bug, GMs can’t fix it. QA and the Devs do, from bug reports.
The other thing players can do is wait. Horrible I know. There is no notification when you receive it. Check your battlepet window in WoW. It shows as a gift there.
Doesn’t always appear as a gift. Apparently if frequently just shows up in your pets. Sometimes after a week.
Also, check filters on your pet collection.
One thing I found with Overwatch and WoW both running Twitch Drops simultaneously, you can only view and receive percentage from one promo at a time. Fortunately I started the WoW stream and drops enabled streams first. But was wondering why my Overwatch percentage wasn’t moving. The drops page actually pointed to the fact you could only earn it one at a time. So I finished the wow, claimed it, then watched OW and earned those rewards.
Twitch is pointing me to the developer - bliz saying it’s something they’re restricting. Once I get a ticket from them saying it should work fine I can go back to Twitch and hopefully have someone seriously take a look at what’s going on. I’m a streamer - I don’t have problems getting % for drops or being setup on accounts, it’s the viewers for my channel that are having difficulties. Channel isn’t doing the automatic notification to allow drops.
Did more research - other game drops work fine on the streams. Just seems like the two games that have drops currently with bliz aren’t working - been trying with both Overwatch 2 as well as WoW. It’s fine if they want to restrict it, I just need to know why, if they want me to change something so I can have viewers eligable or to know when I need to avoid streaming their platform and focus on other games. Not a fan of people jumping into what they believe is an eligable channel just to find out that it’s not. Doesn’t make this whole thing a positive experience for anyone.
Looked into it more, had the same issue as others mentioned about having to relink which is weird. I was fully able to get drops with no issues, bliz account said I was connected but there was no green connected sign in Twitch.
Just a heads up if people find they hop over to account settings and it’s showing you’re connected - if you DON’T have a green button on twitch saying CONNECTED (for me in GREEN), it’s not working. You’ll have to delink the account and relink it. Got the same stuff saying it would take 7 days - it didn’t. Was able to relink right away. Fixed almost instantly. Should fix some of the issues people have. Bliz account showed twitch connected but nothing was happening for me. I could get drops but streaming wasn’t working. Hopefully this helps others.
as others have mentioned, you can mute the tab and should be able to avoid this. can also test stuff out at the start - after about 3min should have 1% to your drop eligibility. if you’re not getting this, mod things til you do while not having it be “annoying”
Sounds though like the majority of players aren’t getting progress for muted streams. I don’t necessarily find streamers annoying it’s having to have a stream on while I’m experiencing the game.
You can always do like I did and have my phone streaming twitch and be on silent so you don’t hear it. Then you can do other things without the distraction.
