I killed Illidan in Black Temple on 4/13/2022, but got no loot from his corpse or from my mail, how can I get my loot back?
You can possibly pop a ticket in and ask them to check the loot logs.
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You can submit a ticket and have Blizzard check for eligible loot.
Ticket link: https://us.battle.net/support/en/help/contact/466/ticket
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Not knowing the circumstances for the kill, I did find this article in the support site.
Just in case, and FYI if the ticket isn’t successful
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