Anyone buy something during the sale and not get the added game time? I have been days now trying to get a hold of someone to figure it out. I had limited time to try out the upgrade and decide about adding more game time and now days of it are wasted.
You meant this offer?
https://us.shop.battle.net/en-gb/product/world-of-warcraft-the-war-within-welcome-offer
Get access to all of World of Warcraft today with this limited-time deal! Play the critically-acclaimed The War Within expansion or dive into Classic WoW with the bonus 30-Days of Game Time, included with your purchase of Base, Heroic, or Epic edition.
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Other than the purchase of the expansion itself, I’m not sure what promotion of anything would add game time. Do you have a link?
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From what I can see, Unitdoc, you upgraded your War Within base edition to the Heroic Edition.
That version doesn’t include extra game time. The base edition included 30 days of game time which you received back in December. The only other version that includes more game time is the Epic Edition - which adds an additional 30 days of game time.
The Heroic Edition adds the following:
- Algarian Stormrider mount with Skyriding, dozens of customization options, and access to special racecourses
- Upgradable Stormrider’s Attire Transmog set with 3 additional earnable color options
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If you had already had TWW, and upgraded from the base edition to Heroic or Epic, you’re not eligible for the “Welcome Offer” package that includes game time for all editions. It’s only for someone who hasn’t already purchased the expansion.
From the purchase page:
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So you have all the offers in the same list, and at the top it says 30 days game time, but I don’t get that 30 days. Seems to me that’s a bit of squirly advertising. It looks like you did that intentionally to entice people to buy upgrades, thinking all of the sales gave the 30 days.
Now I remember why I have not added time for so long.
Except the very first bullet point at the top of the page says it doesn’t include the bonuses if you are upgrading. I’m sorry you missed it, but it is stated twice on the page, at the top and bottom.
If you feel like it could have been clearer, you can always submit the feedback in game or on the General (or maybe website?) forms. The feedback won’t be passed along from this forum.
You can also look into getting a refund for your upgrade purchase, it sounds like you may not have used it yet since you didn’t have time.
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