No Ash'adar Harbringer of Dawn Mount reward

I did a bunch of tasks in the list of things in the trading post, it currently says I’ve collected all rewards for this month, but I didn’t receive the mount.

I’ve switch characters, I even saw some say logging off for 20 minutes helped but in my case it did not help. I even made sure I was offline for at least 37 minutes or more.

Can someone help? I looked at my mount collections and it doesn’t show up.

Thank you in advance.

It’s a known issue that is being looked into.