No 415 weapon? do right by the customer cs101

Community General Discussion
1

So I thought I was getting a 415 weapon. I did the quests and what not and all I got was a 370 weapon. Did some reading, it turned out the 415 weapon was a bug.

In the world of customer service, the reps should always do right by the customer if they’ve made a mistake, sometimes, even if the customer themselves made a mistake.

Examples: I once went to see Frozen I think it was with some of the kids in my family. The theater accidently showed some other kids movie for about 15mins before frozen started, and everyone got a free small popcorn and a drink.

When I was working in retail in college. I always attempted to do right by the customer. Sale sign still up a day after the sale ended? You get it at the sale price, because we made a mistake.

What Blizzard should do:

  1. Apologize to the customer
  2. And “We’re sorry about the gear option being bugged. While the gear piece is high we will give all players who complete the quest this a week a 400 item level piece instead.”
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Shouldn’t for one trust the word of streamers let alone what is on a TEST REALM which is SUBJECT TO CHANGE. As far as participation rewards go I don’t care if you stay but I don’t think those types of players belong in an mmorpg.

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3

Sachi beat me to it, but…

There was already a thread on this. Might want to look before spamming new ones.

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4

Happens all the time, I’m sure it’s the solo aspect to BFA, noone considers there may be other players on here.

5

For the quest we did for it, we don’t deserve a 415 weapon

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I wouldn’t mind them giving that out but I think I deserve a 445 weapon cause the 415 wouldn’t be an upgrade for me since I have a 425 atm so I think that’d be fair.

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Freaking handouts. I’m doing many BGs to get CP just for a 400 weapon… well I enjoy the BGs too, but still

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8

Gearing in pve is way easier tbh, I hit glad in s1-2 this expansion as my first time ever doing arena. I just can’t stand pvp, it’s boring to me.

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:joy: I feel the same way about pve. idc about gear

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I just think if I wanted to pvp I’d be better off playing an fps where it actually takes skill/experience. Pvp is skewed and in particular my class/spec isn’t that desirable let alone able to counter most others, I also don’t want to reroll to a class specifically just for pvp either, same thing goes for pve when spriests or locks are gods etc. It just doesn’t appeal to me to bend to the system, I like my class/spec and have played it since vanilla although it wasn’t my main to begin with it will still be my favorite class. Although I did boost a warrior in legion and outgeared my fully mythic geared main in about 2 weeks without stepping into a mythic raid on him and that was fun playing arms in legion although I never did get the legendary helm until recently.

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God forbid you had to play the game to obtain gear.

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Or group with other people “BFA”

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13

Hey more power to you. We both find things we enjoy in the game

14

Yeah I mean if they wanted solo content, they should create solo challenging content, getting 415 or 400 weapon from intro quest is way over. You’ll get a 415 weapon from emissary anyway though, there’s your welfare gear OP.

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Yup, funny thing is most people on here get defensive about it like I’m attacking them lol. I’ll be serious I’m very blunt/straightforward but when you say someone doesn’t deserve a 415 wep for doing 30 minutes of an intro quest they freak, it’s quite entertaining to watch it play out though.

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I have np saying something that makes people freak :crazy_face:

17

Tbh I’ll be surprised if I don’t already have a temp ban incoming tomorrow lol, I didn’t do anything nasty but the forum rules on here don’t allow any back and forth what so ever, Tbh just because of that it’s almost not worth coming on here, literally got a vacation for saying someone was soft, didn’t use that word but basically the word for “get’s offended easily”.

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:scream: me as well! And lost my TL3 for it :joy:

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Don’t sweat it, I had 100 comment length of back and forth and nothing happens. You only get temp ban when someone abuses report system because they’re too salty they lost an argument.

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It’s kind of pathetic in my mind, if you don’t have tough skin you should probably avoid using the internet.