Need Help Removing Legacy Authenticator from Account

[Zenjy-nesingwary]

@Adropbear-blades-edge

again… the authenticator is supposed to be removed by now… (its not the key fob) …he can use his phone, he can use his email… he still has the same state issue id information… why cant they use any of those things?

@Vrakthris

It isn’t that providing ID isn’t generally good enough, Mollicogs, but due to laws regarding the handling of personal information globally, we are generally unable to use it.

@Vrakthris

Because of the way we have to verify account ownership now, there is some information that is more weighted than others. A CD-Key, which you’d be surprised at how many people still have that, is one of the best verification we can ask for.

Blue posts on the matter.