We all suck at one point. We only get better by admitting that we suck and actively trying to get better over time. With regard to the community, the chat in BGs can be really hit or miss. Sometimes it is quiet, sometimes is funny, sometimes it is toxic. Don’t let the toxic chat get to you, just ignore it lol.
Also if you’re looking for a community of people to join and learn from, check out Oasis. Thousands of members, they run RBG workshops to teach people stuff, and lots of people playing together in RBGs and random BGs.
https://discord.gg/9hmxbEdV
If you’re on Alliance side our guild is always welcoming new players to help improve. We’re the #1 Alliance RBG guild in NA with 5 core groups as well as numerous non-core pick-up groups on most days, and a big part of our mission is to help newer and less experienced players improve and get into games via RBG workshops, coaching, and playing with a community of players ranging from new all the way to up to numerous Hero and GM players.