The only AI “fluff”, as it were, has been your post, Ferratus. We don’t use AI to answer tickets, we never have. I get AI is the latest thing folks are talking about, but it isn’t as prevalent as everyone thinks it is.
With that said, I am sorry for the responses you have been receiving, they definitely could have been stated clearer.
Your issue, the reason you haven’t received any rewards from your most recent Recruit is because while your Recruit successfully used the link you sent, they didn’t add game time to that WoW license that was linked. They created the link with their WoW#2 license but game time to WoW#3 (which isn’t linked through RAF).