My Name Changed during Transfer

Support Customer Support
1

Got my Hunter in bonechewer name changed when I transferred the character to my other WoW account on the same server, and ticket system is broken, I can’t open my tickets to reply to the GM’s.

And I can’t even type links to show what the problem is in support page.

2

Names are account based, so when you transfer from one account to another, even on the same server, I believe it locked the name to the original account, especially if you happened to move across blizzard accounts.

I have to ask though, did you try just using the same name?

3

Yes I tried to login and I was prompted to change my name, I type the original name and was informed that name was already taken.

4

You could try to ask by ticket here.

https://us.battle.net/support/en/help/contact/180/ticket

But if you moved different accounts it most likely is locked.

5

I have a pending ticket which I couldn’t access in firefox, but solved it by using Microsoft edge.

Yes I moved different Wow accounts on the same server, I wanted to consolidate my characters into one account. So if it is locked, support can still help me right?

I don’t want to be forced to change my name to something then forced to buy name change to return it to my original name.

6

You will have to wait on the ticket, but I think you may be able to keep your name. There was another thread somewhere in this forum about that recently. I’ll try to find it and post it here.

EDIT: Character Name Was Changed During Account Transfer - #3 by Wuz-shadow-council

7

Thanks a lot man, gonna wait for my ticket.
My issue is a little different, since I transferred to a different wow account in a different blizzard account. XD

8

In that case it’s a bit of a wait.

Character Transfer Information and Restrictions

When transferring to another Blizzard account

  • You won’t be able to change your character’s name for 90 days
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9

I was going to point to a different section of that article:

Under “Consequences of a transfer”

  • If your character’s name is taken on the destination realm, you will be asked to rename your character at no extra cost. This is applicable when you transfer a character to another WoW account while remaining in the same realm

When a character is deleted, the name is reserved for the account that the character was deleted on. A character transfer basically deletes the original version of your character and creates a copy of that character on the new realm.

So in your situation:

WOW1 (Source)

  • Realm A
    – Character deleted by transfer
    — Name is reserved on WOW1, Realm A

WOW2 (Destination)

  • Realm A
    – Character copy arrives
    – Character copy needs a new name, the name is reserved by WOW1.

I hope that makes sense. Game Masters cannot remove the reservation. Something that might be able to offer is a free name change in 30 days when the reservation on “WOW1” expires. You’d want to submit a ticket at that time to make the request.

4 Likes
10

I see, I understand now. thank you.
I was worried I needed to pay to get my original name. :smile:
I will wait for 30 days then. Closing my ticket then.

1 Like