My characters are missing

I can’t include links in my post but it’s not showing additional accounts like the second image, I’m also not seeing a subscription time either though even though I know the account is subbed in the email address I’m logged into.

You are on a relatively new Blizzard Account, Fairengar. I see another older one with a totally different email and four wow licenses.

If you need help with that - you’ll need to submit a ticket with your ID before we could help you get back into control of it.

Something tells me I’m in an entanglement, lol. On a new chracter on this account I have access to mounts and toys from when I was raiding in Legion. I already submitted a ticket, guess I’ll just wait.