My Character is Locked Out

So I’m kind of confused: I purchased a race change and it ended up being refunded by support. I was playing my Druid just fine, but now it says it’s locked out due to a billing issue. I did not initiate the refund, the support agent did.

Anyone else have any issues like this? It seems concerning and I’m worried about my account. I wasn’t able to find any billing issues looking through my order history.

That sometimes happens, Annybee. You’ll want to pop in a ticket.

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