My character bugged after reset - no access to most weekly content

I saw another bug which appear to me to be the same as our, dating from 3 september without any GM answer, so dont expect anything

https://us.forums.blizzard.com/en/wow/t/many-weekly-quests-did-not-reset/

In all honesty I don’t see blizz doing anything about this. I’ve summitted a ticket in-game and posted on here about it but most likely they will just wait for Tuesday and hope it fixes itself…

I’m inclined to agree, which is very unfortunate. At least the reputation can be gotten if you have a decent alt character. However, losing out on 4 delve keys (so, potentially 4 pieces of 603 gear) is really detrimental to progress and really has the potential to impact things.

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they released the hotfixes but didnt say anything about us.

We can keep be the annoying type n just keep spamming this threat n tickets… until something happens…

Yeah its kind of a problem, this is the week the delve keys are likely most important.

Bumping for visibility still missing all my weekly stuff. Was able to pick up the Az weekly and more daily quests showed up there so will probably be able to do that one.

I was able to pick up Az too but the problem is the coffer keys did not reset, so the cache is likely to be empty (I’m not taking a chance with mine at the moment); not until I get confirmation from them one way or another or it’s right before reset (since I’m not holding my breath they will even comment on this).

Another bit of info when I click on the vault the third row does not say world stuff it stills says PVP and there are three green check marks with no pictures or explanation just three empty slots with green check marks

bump… i need my coffer keys.

gimme my 4 weekly coffer keys …

coffer keys when blizzard?

Bump. To the top! This needs a response.

Facing the same issue on my paladin, my mage alt has access to weeklies, but not my main paladin.

Weeklies I’m talking about - Awakening the machine, Theatre troupe, complete x work orders for profession knowledge, The find 10 wax from disturbed earth weekly. I haven’t checked hallowfall spreading the light yet.

Some of the weeklies are “present”, like the dungeon weekly, the do 10 world quest weekly.

Missing those caches means not getting enough chances at coffer keys. This needs some attention, please.

Edit: I want to say that I got my weekly half spark from LFR, instead of the cache, not sure if this is tied in with this issue.

In case anyone wants to know how much blizzard values supporting its players, this is the result of my ticket:

"My priest (Ffayce-Illidan) is completely bugged after reset. I have no weekly profession crafting quests from the consortium. I tried disenchanting 30 items and got zero knowledge point drops. I completed a bountiful delve (and am probably locked out for the day now) and there was no chest option for me. This is the most important time of the season and I want a refund if I can’t access any of the content…

Nomilocoel

Greetings Sean , This is Game Master Nomilocoel, thank you for contacting Blizzard Entertainment, and for your patience with our wait time. :slight_smile: I understand from your ticket that you’d like to change your country from India to the United States. Rest assured that I have completely understood your issue and I will be working on a resolution that meets your expectations. Please note that you can obtain up to 4 Restored Coffer Key each week from weekly cache rewards, including: -The Theater Troupe in the Isle of Dorn awards a Theater Troupe’s Trove. -Gearing Up for Trouble in the Ringing Deeps awards a Awakened Mechanical Cache. -Spreading the Light in Hallowfall awards a Radiant Cache. -Completing either Blade of the General, Hand of the Vizier, or Eyes of the Weaver in Azj-Kahet from will reward The General’s War Chest, The Vizier’s Capital, or The Weaver’s Gratuity respectively. -Special Assignments ask players to complete a couple world quests within a specific zone, rotating twice weekly and awarding Seasoned Adventurer’s Cache for each. -Worldsoul Weekly Quest asks players to choose an objective each week. Should you have any other questions or inquires, please feel free to contact us anytime, day or night. Best regards, GM Nomilocoel

This ticket has been marked as Answered.

I think you might need to upgrade your AI package because your response didn’t remotely address my correct name, country???, or issue. I am bugged and cant access weekly content - I have gotten zero cache rewards this week.
"

Cheap Microsoft MBAs wont even pony up the cash for a half decent AI automated response…and by the way my name is not even Sean lol.

lol thats actually hillarious

Unfortunately, if there is one thing that has suffered obvious deterioration over the past years, it’s the GM support. I remember when you got a personalized response from a real person who genuinely cared about your issues. Now you either get a response from someone who is absolutely clueless, or some automated response. In either case, it’s not acceptable but seems to be the new norm and is tolerated to the point they get away with it.

Well they finally answered my ticket after two days, only to tell me that I’m the only one with this issue, they have no other reports of it, and even if it is a bug, they can’t do anything to remedy it. I don’t know what I was expecting, but it was certainly more than this.

"I’ve acquired two weekly caches today (Seasoned Adventurer’s Cache [ID 228361] and The General’s War Chest [ID 225572]), my first two of the week, and neither have had the stated rewards of Restored Coffer Keys or Veteran track gear. I did the quests with friends and they received the correct items. I don’t want to complete any more cache quests until I know that the issue is fixed.

Update: It appears that my main character is locked out of all weekly limited rewards. I cannot obtain any Restored Coffer Keys, Profession Knowledge, etc. Problem persists even after relogging. The only thing I did differently from my friends who are unaffected was that I logged in the moment the servers came up and they logged in about 2 min later."

Hello Aldor,

Thank you for reaching out to Blizzard Customer Support.
I’m Game Master Diedoawmaa and I will do my best to assist you today.

After doing some investigation, I have discovered that we haven’t received any similar reports. While there are no known issues regarding this at the time, you could be the first one to report it. Dear Aldor, we completely understand how much this impacts your enjoyment of the game, and we are here to listen and help our players in the best way we can, and we hope you remember that we are truly appreciative of all your patience.

Should you believe a bug could’ve happen, kindly remember that as Customer Support, it is out of our scope to make any sort of changes, so our best advice is to kindly submit a new bug report, so it goes directly to our Development team. This will create awareness and helps the players to better communicate with Blizzard Games. You can do this through the following link, or through the in-game option that is found on the Support menu: [Support Article Link]

Should you wish to read more about the Seasoned Adventurer’s Cache, you can do so here: [Wowhead Seasoned Adventurer’s Cache Comments Link]

We thank you again for contacting us at Blizzard Customer Support, and we really appreciate all your understanding regarding this matter.
Our kindest regards,
Game Master Diedoawmaa

Not that I believe anything a GM says at this point as they’ve proven themselves to be clueless, but this further reinforces the general consensus that this will not be addressed and we’ll simply lose a full week of progress.

At this rate, I’m convinced it won’t be fixed next weekly reset either.