My serial number and restore code are not accepted as being valid
5 Likes
Are you using the Authenticator or the Blizzard app?
I had this today. I was also logged off of everything even though I have all the apps set to stay logged in.
Because my account is protected by the authenticator, and the authenticator wasn’t working, I couldn’t get into anything.
Blizzard has pushed out the Blizzard mobile app, I downloaded that, then went through the verification process of removing my authenticator on the blizzard website, then logged into and added authentication to the new mobile app.
Kozzae’s 2nd support link has the hyperlink for removing your authenticator.
1 Like