When turning my character with right click held down I will feel hiccups like the mouse cursor is hitting an invisible wall somewhere on my screen. Shortly after that a 4 way arrow pointer appears whenever I click and prevents normal movement as it becomes completely constrained by the screen.
Normally you are able to hold down the left or right mouse button and can turn your character/camera freely and are only constrained by your physical ability to keep the mouse going in the direction you are moving it. When this happens you are constrained by the area of the screen and can only turn your character about 90 degrees or so.
Extremely frustrating and the only way to fix it is to restart the client, but it happens so often that it is basically preventing play. I’ve turned off all addons and it still happens. I’ve tried a different mouse and it still happens. I’ve had only the WoW client running along with combinations of all of these and it still happens.
Any fix for this ridiculous mouse problem?
23 Likes
Hey there,
The 4 arrow cursor sounds odd for sure. It may be some other software that is running on the PC which is causing the mouse movement issue and changing the cursor. I’d recommend to try rebooting using Selective Startup and then test WoW again to see if it stops happening.
- Press Windows Key + R .
- Type msconfig and press Enter .
- Select Selective startup and uncheck Load startup items .
- Select the Services tab.
- Check Hide all Microsoft services .
Note : Skipping this step may prevent your computer from rebooting correctly.
- Click Disable all .
- Click Apply then click OK .
- Click Restart
I started having this issue since yesterday as well. Maybe Tuesday’s maintenance introduced a bug. When I’m playing, it happens in the middle of when I’m doing something. And instead of R click being depressed and making the cursor disappear while I’m reorienting the camera, the drag/4-way arrow icon appears and the mouse is moving in an accelerated manner. When I let go, the cursor ends up appearing all over the place and I have to find it then put it back where I want it. While a lot of stuff is going on, this is crazy but still playable. I had to lock my actionbars cause buttons were getting removed off my bars due to the erratic mouse behavior. I just restart my computer when I get the chance and it goes away.
Adding that I also experienced this issue today. A full system restart seems to have resolved the issue. We’ll see if it happens again.
I have also been having this issue. Makes high rated pvp unplayable. First 2 games on of solo shuffle I dropped from 2900 to 2750 because of this by going 0-6 both games because I cant move. I use my mouse to move and it just flys off the screen when I try to move. Created a ticket and they said I just have to wait to see if the bug gets fixed… I cant play the game with this bug. There needs to be a fix asap.
1 Like
This was caused by something that happend in the update. It is 100% not an outside of game software issue. Please take accountability and find a solution.
It could be something that changed in a hotfix or patch that is causing this to show up now, but it does not seem to be affecting the vast majority of players. So it is likely that there’s something similar between everyone that is experiencing this cursor issue. Maybe a specific setting or combination of settings. Maybe a specific key binding setup, driver version, mouse, etc.
Make sure that your graphics drivers are up to date.
You might also try resetting the UI, then log into your character and use the command /console cvar_default
This will reset all settings including hidden settings that can’t be changed via the normal options menu.
I can also confirm I’m having this issue. My drivers are up to date, I did a test by completely removing all addons, uninstalling the game, wiping all the residual folders, doing a fresh game installation and playing for a few periods of time across different attempts and each and every time this problem returned. I’ve tried what was suggested above which has not resolved the issue. It is 100% something to do with the recent patch/hotfix. It is making the game genuinely unplayable which sucks because I literally just bought the game after a 5+ year break.
3 Likes
Having the same issue. Every time I left click, right click or hold down both it turns into the 4 arrows and my mouse drifts when I turn my camera instead of being stationary. Its not addons, its not a computer setting this literally did not happen until the last update.
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Players shouldn’t be forced to try and play the game with everything default let alone try fix a bug that resulted from an update. I already lost dozens of hours of progression in solo q by losing top 20 position in N/A due to a bug. I’m not going to lose more hours by completely resetting my game to default when I already had to spend hours fixing it after the most recent UI change.
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I think this is much more common then you think. I have been talking with a pvp community in a discord and this issue has been accruing with a multiple players in there as well. We have been trying to trouble shoot the issue. (Resetting game files, resetting setting such as what has been described above, reinstalling the game) nothing seems to be working. Like everyone else I have never had any game related mouse issues before until this most recent update. For anyone who uses their mouse to move this makes the game completely unplayable and it is a waste of money. I pay for multiple accounts and if this doesn’t get fixed in the near future I will have no option but to just cancel my memberships and find a new game.
I hope you guys will actually put some effort into looking into this. There has been multiple in game tickets where we have all put our file info in. I would hope there is a look into this issue other then just telling people to try and fix it them self. I as well as others have put in hours into trying to resolve this issue with no luck.
1 Like
Just wanted to confirm this is also happening to me - nothing with my setup has changed and today I started getting this issue after not playing for the last couple of days. Updated my drivers for my gpu, nothing for my Logitech G502 mouse to update. For me when I restart wow it doesn’t happen for a little bit, but it keeps happening and it locks in once it starts until I restart again.
Yep, it’s the exact same issue with everyone I talk to. Unfortunately the only response we have gotten is keep trying this and this to fix. Basically them telling us they aren’t going to fix it themself. Nothing fixes it. I have tried everything, computer fully updated, new mouse, uninstalled and reinstalled the game, played with no addons and standard default UI after the reinstall as well. Still have the same problem. Unfortunately it’s a coding issue within the game and it won’t be fixed until they look into it them self and fix it.
1 Like
Once again another day of trying to fix the issue and no luck. I made sure all my mouse drivers were updated. Tried deleting WTF cache folders. Scan and repairs the game. No luck with anything. I have also noticed that when I open up curse forge while in game it causes the mouse issue 100% of the time just from opening curse. This may help the devs but I’m not sure. (Like I’ve said before too that I’ve ran the game addon free and everything else recommended and more) at this point I’ve done everything I can on my end. This seems to have been an issue on classic wow as well. The first reports I’ve seen of this issue were actually 30 days ago on classic. And more recently on retail. There are multiple threads of this on NA/EU wow forums as well as Reddit. Please find a fix to this bug. I am completely wasting my money at this point because I can’t even play the game. Soon too quit once again because of a game breaking bug that doesn’t get fixed.
2 Likes
Also having the issue here. Logitech G303 Mouse.
up to date mouse drivers & video drivers.
Update: I found a solution…
Play another game.
It’s been working for me (:
2 Likes
I’m having the exact same issue. Decided to reinstall windows because it was showing its age and turns out it’s not windows but wow itself.
Not sure what exactly triggers it, but seems to be completely random, so I have to keep restarting the game every time it happens
Quick edit: when the bug happens only a restart will fix it (reload ui doesn’t work). Mouse is now unbound to the window
1 Like
Been having this issue for days. Relogging sometimes helps temporarily, but by the end of a dungeon it’s acting up again, and relogging mid dungeon kicks me back to the entrance and doesn’t always help anyways. Reeeeeeally hard to dodge stuff when my mouse isn’t cooperating.
Is everyone in this thread using Logitech mice?
Nope, I’m using a Roccat Kova and it happens to me as well. Just started happening randomly last week for me.
2 Likes
Bf just started having this exact issue a couple of days ago. he’s tried a few things to no avail. the issue seems to only occur whilst playing wow. blizz pls help!