I’m editing that out once, Jahia. The language used, even masked is not appropriate. Posting that could have resulted in an immediate suspension from the forums. I am making a one time exception to simply edit it out this time.
And just to cover this, none of what you described is okay and I am very sorry that you were subjected to it. There doesn’t really need to be special policies around it, folks need to get into the habit of reporting the behavior when it occurs. When that happens it is far more likely to get it addressed.
Simply put, Jahia, that isn’t something we can do here. We have reporting tools in place, and those are what Customer Support responds to. If you feel additional action or improvements are needed, I’d recommend submitting a suggestion so our Game Developers can review it. Support staff don’t set policy or procedure, those decisions are made by the Development team.
I think we have covered all we can here so I’m going to close this up. Thanks, all.