I have an active 12month sub on my account, under my gifts is nothing and I do not have the mount on retail or have claimed it.
Help?
They have until I believe the 29th to get them out to users. I saw a few posts of users who just got them yesterday, so still rolling out.
And just double checking: you have a renewal date right? You said active but in the past people have used that to mean they had time, not necessarily an active set to renew subscription.
Edit: Sent out by July 31st for those on a reoccurring sub.
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Oh it might be on active and not renwal as I see a “6 months remaining” above the sub account.
Maybe that’s the reason!
Thanks