Missing game time no way to contact support

on the 12th of September I purchased World of Warcraft®: Complete Collection Epic Edition Order Number 718889779 and it comes with 60days of game time but it’s the 30th of September and I only have 29 days of game time left why am I shorted the game time. when I tried to contact support there’s no option to talk to any one about the missing game time

Is that what is showing on your launcher or in your account page?

https://account.battle.net/games

I had to double check, but none of the versions come with 60 days of game time,just 30 for the epic.

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I think they’re talking about the additional game-time the epic form of it comes with.

“Another 30 Days of Game Time (60 Total)”

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I see it now. I was on my phone before and I think I hit the Dragonflight Epic instead of the Complete epic.

My bad!

I agree with Leilleath, I’d recommend checking your account admin section Lairven.

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It doesn’t look like you were, Lairven. There are 31 days in August so from 9/12 to 10/11 would be 30 days. 10/11 to 11/11 is another 30.

Your game time was applied 9/12 13:33 UTC and goes to 11/11 13:33 UTC. I hope that helps. :slight_smile:

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