Missing characters

So, I’m attempting to play my lvl 120 Dranei Warrior Lorenda (In a guild named Valhalla). I can’t remember the server. I know I’m on the correct account, as the second account for WoW on my profile is for a starter edition.

When I was first getting on to try and play them a couple of days ago, I saw a bunch of servers were down and awaiting an update or relaunch or whatever it was going on. So I gave it a couple of days to clear up, figuring the server my character was on was unavailable while this process is going.

Queue me logging in today, and I’m still unable to see my character. I tried a character transfer trick to see them, no luck. I deleted a level 6/8 paladin on Moon Guard named Gilneas, so if doing so would force a character list refresh and show my character there.

No luck, and when I try clicking on restoring deleted character, I’m told I have no characters to restore. So I’m not sure what’s going on now.

EDIT (1500 17/09/2020): Double checking with roommate on the server, I tried viewing the server in question, and was able to find my character. I don’t know why they were listed on the server select list as not being there.