Missing Characters

Heya there,

I have made a ticket already but that went from a few hours to near three days wait. I don’t think I should have to wait 3 days now because of some issue on Blizzards end I’m guessing.

Anyway long story short. None of my characters on Windseeker Burning Crusade are showing but yet they’re showing and grayed out on the other Classic era I guess is it’s new name now. Just they are waiting to be cloned which I don’t want to do.

Need help please can’t play the game like I would like to.

Thanks!

You might need to wait on your ticket. Had you previously cloned the characters that you’re looking for onto the Burning Crusade servers?

The time you see for a ticket isn’t a countdown, but rather the longest ticket currently in queue. Most tickets, last I heard, were hovering closer to the 24 hour mark.

Only other question might be, does your retail WoW have game time on it so that you can access the Classic/TBC servers?

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I just added time to my account yesterday I haven’t been on it for a few months. Never did the cloning thing cause it’s not something I want to do. And it shows on the Classic era one that they’re sitting in Burning but not there at all. Even after resetting all the cache, ui and everything.

So they recently retired the cloning system which might be what’s going on here. You can read more about that in this article:

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Just letting you know that this doesn’t help because my characters aren’t even showing up in Burning even though it says they’re there.

I spent the entire day yesterday trying to figure everything out so I could return so far it’s been a waste of money. I have no intention of continuing in Retail until Dragonflight.

Only thing I can think of trying might be to make a new TBC character and see if that refreshes your character list to make the others show up.

Beyond that, you might need to wait on that ticket to see if a GM can lend a hand.

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Marcus, can you give me some details about the characters you had in Burning Crusade Classic on Windseeker? Name, Class, Race, Level?

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Yeah uh… James lvl 10 Pally, Tuesday lvl 10 Rogue, Jerry lvl 8 Mage I included screenshots in my ticket. How do I add them here?

You don’t need to.

Yes, but they only showed the characters on Classic Era and not on Burning Crusade Classic so I wanted to see if the levels were different between the two versions… .

Thanks. I’m not sure what happened there, but we’ll check it out.

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Ok thank you very much all mighty Centaur!

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Quick confirmation.

You had selected to move those characters to Burning Crusade Classic, right? And did you log into them at any point?

No idea tbh I haven’t been on Burning for a year maybe I think.

The reason I ask is because we retired the Character Clone service yesterday. So if you never actually activated those characters on Burning Crusade Classic, then them disappearing sounds like it would be expected.

Or if you may have deleted them at some point, that would make sense to.

I was trying to get a better timeline on events. Like, when was the last time you saw the characters on Burning Crusade? I’m not aware of any issues on this, and after checking with some folks, I don’t know if there is anything that can be done to recover them.

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Darn. My fear is I think they might be on my WoW3 account but I’m not sure as I need to figure out how to use the gold scattered on my main account to get a token.

You have several characters on your WoW#3 for BCC. They are on Azuresong, Grobbulus, and Sulfuras. A level 1, 2 and two level 6’s, for reference.

You’d need to have the gold on the same realm in order to use it to buy a Token and activate the account. I took a look on several of your characters across all three WoW licenses and it doesn’t look like you have that. Unless I missed a banker character that has hordes of gold on them.

Ok so yeah then it seems just on my main account something is funky. Do you think that maybe me deleting them on Classic era will kinda reset BCC list or am I just sol on that idea?

It wouldn’t. I don’t see them on Burning Crusade Classic at all, which means the database likely purged them at some point.

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Ok. Well thanks I’ll try to figure something out then.

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OMGoodness you are major assume. You came and stayed to help this person over and over.

I only have one major request of you.

Could you clone yourself a whole bunch please!!!

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I know several people, including some of my closest friends, that would horrified by that idea. LOL But thank you, Oldasdirt. <3

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