What is the purpose of the language filter when player’s turn it off, and then report a player for swearing? This is counter-intuitive, and frankly, a shortcoming of the automation that suspends you for receiving reports that don’t fit the criteria for a suspension or a ban.
Bannable offenses, as defined by the contract, cover hate speech, harassment, threats, and spamming. The automated system does not differentiate between these serious issues and basic swearing.
This game’s customer support has been a hot mess since Cataclysm, and continues to be as such today. Every attempt to submit feedback in-game, which the help article even states you may do, is met with pages upon pages upon pages of useless articles that either don’t pertain to the situation, or are just things we already know.
Hopefully under Microsoft, we can get some human eyes on these issues, and start getting this all sorted out.
There’s zero reason we shouldn’t be able to contact support in-game.
There’s zero reason we should be directed to WoWHead for our issues as well, but that’s a topic for another thread.
Because there’s a difference between what some people may consider acceptable in friend groups and/or guild chat and what is considered acceptable in public channels.
By disabling that filter, they are agreeing to seeing “adult” words. That’s on the player reading the chat, not the player talking in chat. Why is there such a disconnect there and a failure to recognize this by the majority of the playerbase?
Been playing this game since it released, and been suspended like twice. Been seeing the most horrific garbage in /trade with the right-winger racism and endless homophobia and then I say during a BG how fighing a premade was a “f-ing mess” and I get suspened for that. Seriously? But, I could be some political spammer about how minorities are this or that and that never gets punished. Same losers on there EVERY DAY, saying the same hate speech.
There’s always going to be a spectrum that people disagree and agree with, and “the line” will be drawn differently by people. Some people get offended easier than others. So I believe it really comes down to the situation, who is involved, which GM sees the report, what was said, etc.
Either way, I believe in the prospect of being a good person and not harassing people. We should all be mature and strive to be nice to people in-game!
