I got into a small argument with a horde toon yesterday for camping Ratchet FP. Really, nothing major… I messaged him on my horde toon and told him to get a life (maybe uncalled for.) The person then responds, ‘‘you’re now on the list, hope it was worth it.’’ I get another message (from the same guild) and he told me I was being mass reported. I didn’t think anything would become of it. Literally within three hours, my entire account was closed due to ‘‘hacking’’. Obviously, we have a flawed system here if you can have your account permanently banned because you upset one person who can pay/bribe other guildmates/friends to mass report you. Can’t Blizzard see that all of the reports came in at the same time? Or that they are all from the same guild? Shouldn’t an investigation be held before such drastic measures are taken? I’m very disappointed in how this situation was handled. Case ID: #105683858 NOTICE OF ACCOUNT CLOSURE
Greetings,
We have closed this game account due to exploitative activity involving unauthorized cheat programs (commonly known as hacks).
I’ve NEVER used hacks and was told by a player I was ‘‘added to the list’’. Maybe mass report flagging isn’t the way to go? Just seems to lead to toxic/spiteful behavior.
Is it bad I immediately don’t believe this due to how many times people claim they were banned for nothing only to be exposed for actually doing the thing
Precisely, and even if they were banned for hacking, it would have been from months ago, not hours ago. Blizz only does a mass ban what, once every 6 months?
Firstly, this might of been better to be posted in Customer Support Forums.
Mass reported by one guild
Secondly, going off by this offense, this isn’t actually something not related to players reports, but Blizzard’s Anti-Cheat software, and the action taken was dealt with by the hacks team, which does not visit any part of the forums.
Either way, nothing can be done here on the forums.
Your account was closed for hacking. Mass reporting for a disagreement has nothing to do with that. If you weren’t hacking, appeal it, innocent people get their accounts restored all the time
I’ve appealed, no doubt. Only reason I’m posting is because a player says I’m added to a list, and within a few hours, my account is banned. I know I’ve never hacked, I get that you guys don’t. And apparently getting flagged for mass reports of hacking can get you banned…literally happened to me.
No one gets banned for hacking in 24 hours. Language? Yes. Threats? Yes. Account closure for hacking? No. If it was an accident, Blizz will reverse it with an appeal. But there are too many suspicious facts to make this anything other than press X.
Oh I know those folks. They apparently said “Blizzard only bans 1-2 times per year because they are working on ways to break the cheating/botting, and if they did bans daily, they would be constantly fighting with staying ahead of the cheats”. I don’t know if it is fact or fiction, so I just let it rest.