Real for me is Mal’Ganis
ISP is SingNet / SingTel source IP 42.60.138.0/24
I am a network engineer and web application developer that has extensive experience with NGINX.
There are thousands of players affected (noted at least in Hawaii and Singapore and elsewhere). It doesn’t only affect WoW but other Blizzard games as well.
Please escalate the issue and stop endlessly asking players themselves to perform diagnosis for you. Traceroutes does not show the problem.
I suspect several issues:
- Login server DNS resolution issues and giving out intermittently wrong records
- BGP tables updated and some are faulty (this would have been confirmed with traces but from the traces the players are giving, BGP issue is low)
- Load balancer issues intermittently sending packets internally after hitting Blizzard servers to the WRONG server where the user session is suppose to persist to (i.e. your persistence settings are incorrect)
- Load balancer issues intermittently sending packets to a DOWNED server or OVERLOADED server after hitting external blizzard Virtual IP. Packet dumps show intermittently after sending packets to blizzard IP blizzard fails to respond.
Highly suspect INTERNAL blizzard server issue especially #3-4.
Please escalate internally to your teams.
1 Like
Are you guys still having issues? Fingers crossed it got fixed after whatever happened this morning, I’ve been testing with no real issues so far.
Same here, so far it looks problem is fixed.
Problem is still happening. Singtel ISP, Barthilas realm.
Was referred here by a blue, from Mac issues thread. Any solution for MAC users?
Also, the issue was gone for a week, dit not do anything. Then it came back immediately when the midsummer festival is over.
This seems to happen ONLY when they do stuff to their servers, looks like they are making us download softwares to run and hoping they could find some blame on our side when it is quite obviously Blizzard server issues?
I am also getting the same issue after the festival ended. It got fixed last week but same problem again started today.
1 Like
same problem is back again. Never had such issue previously. Please fix this 
Same here, from Singapore.
It is really annoying, I feld down to the ground during flight, died with no reason…
HERE WE GO AGAIN
This is unacceptable, we pay for this blizz cmon. I shouldn’t have to use a vpn or do all sorts of troubleshooting nonsense if it’s a server issue.
1 Like
Used to be 90-110Ms for me.
Now it’s 155 - 200ms
Sometimes it goes up and down faster than a stock market pandemic.
I hit 7000 last week.
Any news when Blizzard will be fixing their servers yet?
Been a while, and problem still happening.
pathping
1 192.168.1.254 (192.168.1.254) 2.231 ms 1.235 ms 1.497 ms 1.405 ms 1.513 ms 1.147 ms * 1.348 ms 1.389 ms 1.030 ms 0.994 ms 1.715 ms * 1.623 ms 0.968 ms 1.360 ms 0.985 ms 1.493 ms * 2.687 ms (15% loss)
2 bb42-60-201-254.singnet.com.sg (42.60.201.254) 3.588 ms 4.621 ms 3.014 ms 3.515 ms 3.193 ms 2.787 ms 2.862 ms 9.194 ms 3.774 ms 3.315 ms 2.529 ms 2.851 ms 2.811 ms 2.972 ms 3.145 ms 2.703 ms 3.173 ms 3.213 ms 3.171 ms 3.276 ms (0% loss)
3 202.166.123.130 (202.166.123.130) 5.655 ms 6.342 ms 4.235 ms 4.106 ms 3.898 ms 4.015 ms 4.256 ms 4.558 ms 3.683 ms 3.473 ms 22.823 ms 4.137 ms 3.359 ms 3.482 ms 4.177 ms 3.650 ms 4.147 ms 5.036 ms 4.654 ms 3.650 ms (0% loss)
4 202.166.123.129 (202.166.123.129) 3.189 ms 3.465 ms 2.874 ms 2.880 ms 3.304 ms 3.817 ms 3.040 ms 3.804 ms 8.923 ms 4.036 ms 3.971 ms 3.505 ms 3.409 ms 3.637 ms 3.077 ms 2.888 ms 3.041 ms 4.149 ms 3.861 ms 3.078 ms (0% loss)
5 ae8-0.qt-cr03.singnet.com.sg (202.166.121.101) 4.799 ms 4.415 ms 2.768 ms 3.621 ms 3.651 ms 3.547 ms 3.397 ms 4.202 ms 3.856 ms 3.160 ms 4.202 ms 4.087 ms 3.316 ms 3.615 ms 3.347 ms 3.870 ms 3.464 ms 3.585 ms 3.472 ms 4.258 ms (0% loss)
6 ae12-0.qt-er05.singnet.com.sg (202.166.120.221) 4.439 ms 3.859 ms 3.566 ms 3.194 ms 3.314 ms 4.459 ms 3.806 ms 3.037 ms 4.183 ms 2.975 ms 2.938 ms 3.577 ms 2.991 ms 3.525 ms 4.116 ms 4.271 ms 4.137 ms 3.499 ms 3.523 ms 3.797 ms (0% loss)
7 165.21.241.141 (165.21.241.141) 6.153 ms 4.342 ms 2.788 ms 13.345 ms 4.475 ms 4.615 ms 3.910 ms 3.448 ms 4.054 ms 3.592 ms 3.118 ms 3.766 ms 4.425 ms 3.689 ms 3.573 ms 3.454 ms 3.374 ms 3.915 ms 3.185 ms 3.993 ms (0% loss)
8 165.21.138.86 (165.21.138.86) 3.461 ms 4.671 ms 3.744 ms 2.869 ms 3.285 ms 3.484 ms
165.21.138.82 (165.21.138.82) 4.283 ms
165.21.138.86 (165.21.138.86) 3.857 ms
165.21.138.82 (165.21.138.82) 3.505 ms 3.750 ms
165.21.138.86 (165.21.138.86) 5.103 ms 3.810 ms
165.21.138.82 (165.21.138.82) 3.727 ms 3.849 ms
165.21.138.86 (165.21.138.86) 3.220 ms
165.21.138.82 (165.21.138.82) 3.739 ms 3.824 ms
165.21.138.86 (165.21.138.86) 3.716 ms 4.038 ms
165.21.138.82 (165.21.138.82) 3.544 ms (0% loss)
9 xe-0-0-0-tp1-bo308.singnet.com.sg (165.21.12.24) 3.942 ms
165.21.138.70 (165.21.138.70) 4.758 ms
165.21.12.20 (165.21.12.20) 4.336 ms 3.932 ms
xe-11-0-0-tp1-bo308.singnet.com.sg (165.21.12.88) 4.549 ms
165.21.12.84 (165.21.12.84) 4.521 ms
xe-11-0-0-tp1-bo308.singnet.com.sg (165.21.12.88) 5.371 ms 4.327 ms
xe-0-0-0-tp1-bo308.singnet.com.sg (165.21.12.24) 3.960 ms
165.21.12.84 (165.21.12.84) 4.442 ms 4.331 ms 4.235 ms
165.21.138.70 (165.21.138.70) 5.453 ms
165.21.12.20 (165.21.12.20) 5.099 ms
xe-11-0-0-tp1-bo308.singnet.com.sg (165.21.12.88) 3.776 ms
xe-0-0-0-tp1-bo308.singnet.com.sg (165.21.12.24) 3.836 ms
165.21.138.70 (165.21.138.70) 4.093 ms
165.21.12.84 (165.21.12.84) 3.506 ms 4.426 ms
165.21.138.70 (165.21.138.70) 3.920 ms (0% loss)
10 165.21.138.94 (165.21.138.94) 4.560 ms 4.409 ms
165.21.138.90 (165.21.138.90) 3.963 ms
165.21.138.94 (165.21.138.94) 4.771 ms 3.900 ms 11.392 ms 4.918 ms
165.21.138.90 (165.21.138.90) 4.882 ms 4.015 ms 4.259 ms 4.226 ms 4.951 ms 4.448 ms 4.803 ms 4.591 ms
165.21.138.94 (165.21.138.94) 4.363 ms 4.396 ms 4.073 ms
165.21.138.90 (165.21.138.90) 3.820 ms 4.732 ms (0% loss)
11 unknown.telstraglobal. net (210.57.30.65) 7.917 ms 5.052 ms 4.971 ms 4.737 ms 5.548 ms 5.340 ms 5.130 ms 4.661 ms 4.533 ms 41.934 ms 5.052 ms 3.984 ms 4.647 ms 4.631 ms 4.297 ms 5.994 ms 5.075 ms 4.585 ms 4.839 ms 4.526 ms (0% loss)
12 202.84.219.174 (202.84.219.174) 6.998 ms 6.484 ms 6.037 ms 6.369 ms 7.377 ms 5.891 ms 6.226 ms 6.344 ms 6.294 ms 6.820 ms 6.495 ms 6.170 ms 8.590 ms 7.275 ms 5.200 ms 5.542 ms 7.559 ms 7.308 ms 5.688 ms 6.032 ms (0% loss)
13 i-15251.hkth-core02.telstraglobal. net (202.84.141.110) 35.273 ms 34.452 ms 36.480 ms 34.178 ms 34.536 ms 37.090 ms 34.481 ms 34.453 ms 35.413 ms 44.012 ms 35.443 ms 37.772 ms 36.383 ms 35.978 ms 35.648 ms 36.137 ms 41.722 ms 37.318 ms 37.352 ms 36.701 ms (0% loss)
14 202.84.138.42 (202.84.138.42) 149.036 ms 151.126 ms 149.984 ms 149.038 ms 150.445 ms 148.099 ms 149.617 ms 148.839 ms 148.951 ms 148.843 ms 150.599 ms 148.787 ms 149.863 ms 150.207 ms 149.830 ms 148.291 ms 148.420 ms 149.851 ms 150.874 ms 149.079 ms (0% loss)
15 i-90.sydo10.telstraglobal. net (202.84.222.186) 153.403 ms 151.489 ms 152.286 ms 152.831 ms 153.168 ms 154.821 ms 152.658 ms 152.114 ms 152.581 ms 152.135 ms 152.521 ms 153.218 ms 152.142 ms 152.552 ms 152.974 ms 152.878 ms 152.098 ms 151.982 ms 152.576 ms 153.292 ms (0% loss)
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I’m having the same issue Transfer Aborted: Instance Not Found.
Had re-install wow and remove all Addons still same issue.
What does ping & traceroute have to do with transfer aborted instance not found ?
Then can some 1 explain why recently like last week of June i encounter instance not found ?
Personally tried everything they recommended, nothing worked. Just gotta wait for server reset, if that still doesn’t work we can probably riot.
Still happening now after server reset. It’s really getting annoying.
his happen again on all of my character.
During BG or Dungeon or Zoning in and out of portal in Orgrimmar and Nazjatar.
Even when using flight master to fly to another zone upon entering a zone i will get dismounted and and fall to my death. This has never happen before to me.
i even remove all of my Addon and re-install WOW still the same issue “Transfer Aborted: Instance not found”, i also when to system setting to disable “Optimize Network for Speed”.
Please help.
drop 3 arena games and flagged as deserter in one night. bump this for more awarenes
Same problem here , same issue, started around Monday when oceanic people cannot log in game at that time, after that, i have experience zone lag, instance not found issue. Please solve it Blizzard
I’m in Sydney. This problem has basically cut me off from all my toons on USA realms.
Any change of instance, portal, hearth, boat, zeplin has a good chance of not working for 2-3 attempts. Moving to or from a USA realm has a good chance of a DC. (BLZ51914001)
So I am content playing my Oceanic toons for now, but would like access to the others at some point.
I’m in Queensland, Australia (ISP is Optus). This has also been happening randomly to me for the past two weeks, and it only happens when queuing arenas. I’ve tried disabling/reinstalling addons etc.
This is getting beyond a joke now. I’ve easily thrown away 100+ points because of this.