[Main Thread] Patch 8.3.7 - Known Issue with Mouse and Camera Movement Issues

Support Technical Support
139

This really needs to be fixed soon. even a “hey we see you’re having the issues we’re working on it” reply would be nice, because we would know instead of feeling like they’re ignoring the issue (not saying y’all are)…

Caterpepi (Blizz Customer Support)
Hey, Drunhir! Our team is look into some other issues with the Mouse as well. One of those being the system cursor on Mac sporadically reverting, another with the sticky mouse selection in puzzle game quests specifically. Our teams aware of these issues and looking into the matter!

If it seems a bit different from these issues, please report this over to #support:bug-report forums since our team monitors these forums for any new issues that need investigating.

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140

Since the patch on tuesday my mouse also “rubberbands” to a spot every time i interact with an NPC/puzzle/ability/item. I thought it was my brand new mouse.

Hopefully there will be a fix available for the rubberbanding issue too. Its quite literally unplayable…

141

Hey all,

They’ve already identified the cause for the camera issue and should have a fix coming ASAP. Thanks for all the reports so far, it’s appreciated!

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142

Thank you for taking the time! Seeing a blue pop in here brings some relief! :smiley:

143

Thanks, will there be a hotfix update notification when its fixed? Just saw i know when to enable my rawmounseinput to 1 again.

144

But nothing on the mouse jumping and getting stuck?

145

Mouse is jumping around all over the place is and sluggish upon right clicks, glad to hear Blizzard is aware of the issue.

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146

But what of the cursor sticking issue? Will this be addressed as well? There are numerous posts about this.

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147

This is a known bug as well. No update on a fix for that one yet, so hang tight.

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149

OK thank you for the reply. Here’s to hoping it won’t be a long wait.

150

+1 for the mouse getting jammed after the raw/fix.
Just when you think these $1 devs couldn’t make this xpac any worse…
“But don’t worry…Shadowlands will be great…”

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151

When I first loaded in with the patch for the mouse “fix” my camera was also acting wonky with my movement keys too, the console command fixed those problems. However now my mouse moves in a way I don’t like since I’m considerably used to how it used to be.

152

Thank you :slight_smile:

153

having this exact same issue… they screwed up the mouse. Unplayable in arenas right now.

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154

Nothing mentioned in the hotfixes out today about it. So I guess another day of no play?

155

Thank you for the update.

156

Impossible to play arena when your mouse is sticking… Tried several different mice thinking it was hardware, disabled all addons. SAME PROBLEM. Fix that crap blizz…for f sake

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158

tested the fix. rawMouseEnable 1 seems to be fixed back to normal. No weird mouse camera movement when running around. No weird snapping or spinning.

rawMouseEnable 0 seems to have dropped all mouse hijacking all together. It does do a weird visual bug from time to time, but not disruptive to the gameplay what so ever.

159

For sure having the rubber band/sticky cursor issue, it doesn’t matter what the rawMouseEnable setting is set to.
You don’t even need to interact with anything.
Just click in one spot really quickly for a second or two, then try to move the cursor in a single direction. About 30-40% of the time, mouse cursor will get stuck as long as you keep moving your mouse in the same initial direction.
I was literally able to slowly move my mouse across my entire mousepad, while keeping the cursor stuck in place.

Just tested some more actually, sometimes happens with single click but not as often, so doing a double click or more really increases the chance it happens.

Also having rawMouseEnable set to 1, almost immediately got the camera moving with WASD button thing.

Further edit, agreed with Flamebolt below, doesn’t seem to happen on PTR.

1 Like