[Main Thread] Frostmourne World Server Constantly Dying - April 2023

Support Technical Support
43

Happening for months now, but i would casually dismiss this. However now it is happening alot more frequently. First time im affected while doing a dungeon. Blizzard it is rediculous to not acknowledge that there is something up. It is also not hard to replicate. Just drop someone into frostmourne or jubei, and monitor for a few hours a day. It will happen at least once or twice. Obviously these tickets are simply getting passed around by customer service who refuse to escalate the issue due to laziness on their behalf, or not being able to provide the developers decent log information on time and occurrence of the issue because they don’t have the tools to capture these moments. Blizz step up your game please.

3 Likes
44

twice this evening. cost 2 RBG games, and rating

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45

Here we go again. Adding my voice to the chorus so it hopefully gets it noticed.

Given 10.1 is about to hit it’s really messed up that nothing has been done about this, it’s now been happening multiple times a week for at least a month.

2 Likes
46

So i’m thinking it isn’t everyone getting booted, ppl are saying in chat some can’t get in, whilst right now i’m in but not able to do anything (massive lag spikes, screwed up a TW dungeon run from my lag etc)

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47

I believe the second time last night was just a massive lag spike. I was unable to do anything in game for a few minutes and then it seemed to resolve itself. Although I think intermittent lag issues may have persisted as I was in game and did see others mention lag in chat. I was also watching a stream and the boss looked completely bugged out / frozen.

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48

For me I wasnt able to join the RBG when it popped.

The second time was the same as the first. Two of us in the group are on Frostmourne and we were both affected in the same way.

I closed out of WoW and went back in to find my characters missing on Frostmourne (like others on here). Closed and reopened WoW a few times until they eventually appeared.

Once back in, the RBG was still running with everyone else in the team playing, but I had no way to enter the battleground. Clicking the green eye presented a greyed out option to ‘leave battleground’. After the team lost the match, I also lost rating.

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49

Tonight no dcs but the server is lagging so bad I literally can’t do a thing. Tried to kill the world boss and I was no joke a minute behind what was actually happening.

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50

A post was merged into an existing topic: [Main Thread] Stuck in edit mode - May 2023

51

Has anyone had the same issue since the start of Season 2? I haven’t been on a great deal since, but I haven’t had this issue for the last 2 weeks. Interested to see if this is still ongoing or not.

1 Like
52

I have not been on as much as I’d have liked, but perhaps they have increased the load for 10.1 patch launch, so far I haven’t been disconnected, I did speak to support, and they recommended to run an WinMTR for when the issue is occuring to gain more “data” incase it is an ISP issue(which we know it is not, because we can login to other servers fine e.g. Barthilas) but there isn’t much point when it hasn’t happened so far. They also did confirm that this is a known issue for extremely highly populated servers such as frostmourne when the capacity gets too high. Doesn’t really sound fair though if that is the case, given we pay for the sub, iot should just work outside of maintenance hours no?. Let’s hope the issue was somehow stealth patched due to 10.1, but we’ll see.

2 Likes
53

I’ve tried to get in touch with support again, to let them know I will monitor the issue from my end, but I can’t seem to lodge the ticket and you can’t just reply a GM’s email to the no reply address…

J.H if you see this, thank you for your assistance RE. “US91541488” I will keep monitoring the issues, and should I have a problem relodge ticket with ref and provide whatever info is necessary to get this fixed on Blizzard’s end.

2 Likes
54

Had my MS spiked to 5000 durning the beginning of a pug key, cast time delays can also be more than 10 seconds. Of course I got disconnected and booted, but for a few minutes somehow, I couldn’t reconnect because “world server is down”. What’s frustrating is that this happens pretty randomly through the days.

Note that I play from Southeast Asia and not Aus/NZ which amplifies the spikes and internet demand.

55

Here’s the WinMTR to Oceanic (Indonesia - First Media)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
RT-AX53U-C7A0 - 1 335 334 1 8 152 12
10.94.64.1 - 0 339 339 8 31 312 312
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
No response from host - 100 69 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______
56

Same provider, but to US West:
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
RT-AX53U-C7A0 - 1 153 152 1 6 99 4
10.94.64.1 - 0 157 157 9 41 355 11
be4-cg03-pe03.fast.net.id - 74 41 11 10 43 147 18
be4-cg03-pe03.fast.net.id - 68 43 14 0 25 138 12
fm-dyn-111-95-245-237.fast.net.id - 1 153 152 22 58 366 23
snge-b4-link.ip.twelve99. net - 7 126 118 21 49 247 22
lax-b23-link.ip.twelve99. net - 2 150 147 183 215 615 184
blizzard-ic-348621.ip.twelve99-cust. net - 0 157 157 183 223 647 184
ae1-br01-eqla1.as57976. net - 0 157 157 190 356 695 362
No response from host - 100 32 0 0 0 0 0
et-0-0-0-pe01-swlv10.as57976. net - 0 157 157 186 214 586 189
137.221.105.2 - 0 157 157 185 197 362 194
________________________________________________ ______ ______ ______ ______ ______ ______
57

Again Blizzard, Frostmourne continues to have issues for over 6 months now and feedback, support tickets, forum posts and nothing is being done about it.

Add this post as well Frost mourne multiple people dcing - #2 by Coldvb-barthilas

58

Hello.

Still happening…

The money you earn from subs.
Surely you can fix this issue.

59

This is beyond a joke. the sheer neglect and shift of blame onto it being OUR issue is actually pathetic.

60

This is all oce tonight not just frosty, I can’t log in its taking many attempts and then when I do i can’t change servers. Getting madge now lol

1 Like
61

same DC’d after a 38 min solo shuffle que (that someone left after first 2 rounds rip ) and havent been able to get back on sense . It just kills all motivation to even want to play the game

62

Gotta love paying for a game and getting this crap every other week. Activision-Blizzard, a multi-billion dollar company, can’t be arsed spending any money on their services, just keep whipping their trash tier servers from 2007 until they burn out.

1 Like