[Main Thread] Crashes on launch after maintenance Jan 24th

Same stats as mine…unfortunately Im still getting crashes.

MAC crash bug resolved!!! I am in…

Im pretty sure the ‘after cinimatic’ crashes are happening for those of us who uninstalled and reinstalled the game, trying to find a fix.

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What OS were you using, I saw your other stats.

intel GPU on macOS 11

still crashing after cinematic.

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It was crashing again this morning, but I used the option button in the Battle.net app to force updates and run a scan & repair … that seemed to do the trick.

Yes, you are seeing the cinematic because of the re-installation. But that’s not what is causing the crash. I haven’t re-installed and I don’t see the cinematic, however I still get a black screen with a “connecting” button and crash.

Who’s working: Catalina, some Big Sur (depending on GPU), Ventura
Who’s not working: some Big Sur (depending on GPU), Monterey

Fix coming Tuesday. Somebody correct me if I’m wrong, please.

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glad to say I am back in… but a little triggered that we are already back down for scheduled maintenance on Tuesday. guess us Mac users will see you all in another week after they have to fix the patch with another patch. patch on patch on patch.

In relation to these fixes, is there a particular thing / way of of going about applying it, Blizzard are wanting us to follow ?
As of 29/01/2023 AEDT my iMac was still crashing at the startup screen either launching from Battle Net, or game interface.

They apply the fixes, we just wait. The current client version with the fixes he mentioned ends with (…)71. If you have had the game updated to this version through the client, you have them.

Mac 10.15.7 here. Was able to get back in starting on Friday after developers put us back onto legacy code. Got on today and noticed it updated and changed back to the same version as when it wasn’t working and now can’t get back in anymore…

Guess all we mac people can do is cancel our subs. :person_shrugging:

Processor: 2.6 GHz 6-Core Intel Core i7
GPU: AMD Radeon Pro 5300M (Intel UHD Graphics 630 1536 MB)
OS Version: macOS 10.15.7 Catalina

Been crashing since Tuesday patch

Processor: 2.2 GHz Quad-Core Intel Core i7
GPU: Intel Iris Pro 1536 MB
OS Version: macOS 12.6.3 Monterey

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If everyone experiencing the issue can provide the following information that will help:
Make/Model of the system:
Processor: 3.8 GHz 8-Core Intel Core i7
GPU: AMD Radeon Pro 5500 XT 8 GB
OS Version: macOS Big Sur 11.2.3

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P: 4 Ghz quad core intel core i7
GPU: AMD Radeon R9 M295X 4 GB
OS : MacOS big Sur 11.7.3
Mine crashes after the Dragonflight cinematic ends or i quit the cinematic

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Processor: 3.4 GHz Quad-Core Intel Core i5
Memory: 24GB 1600 MHz DDR3
GPU: NIVIDIA GeForce GTX 775M
OS: macOS Catalina 10.15.7

Crashes on attempting load Game Window.

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Thanks for your efforts. However, I’m running 11.7.3 2.5 GHz Quad-Core Intel Core i7
and it’s crashing after the cimatic.

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Would be nice

This reads like a conspiracy theory

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