I have an issue where I occasionally send a bind on account item to the wrong toon. I purchased 4 of the new 480 gear items (dalaran defender’s drape, chainmail, legguards, and epaulets) to Norinesong-Drakkari when I meant to send them to Norinesong-Proudmoore.
Problem is that Norinesong-Drakkari is on a different account that is inactive and I cannot log in to that account to do anything without buying game time on it. Great, well we have a mail recovery system that you can use to return mail, right? Wrong, that mail recovery system seems to have a bug where bind on account items just don’t register with it, so when I attempt to use the mail recovery system it tells me there is no eligible mail to recover.
I put in a ticket last week. The first response was an automatic response telling me to use the mail recovery system. I continued the ticket to let customer service know that the mail recovery system was not working. I then got a very nice response from a person, saying sorry that this happened and I should use the mail recovery system. I have answered back that as I said already, this is bugged and is not working.
This is getting really frustrating and I just need someone to return the mail sent to Norinesong-Drakkari and then maybe someone to fix this bug so it doesn’t continue to happen to me. I am also going to change some of my character names so I don’t have this happen.