Im putting this on Support as I do not know if this is affecting everyone on Era but it is affecting me. Classic Era, Mankrik specifically, mail sent to alts same account mail not received.
Bug reports would be a better option.
So a couple things
- Ask in general chat if anyone else is having the problem
- Do a test, its possible you think you should have mail, but in reality you shouldn’t because nobody sent you anything, so just in case send yourself something and make sure you get the names correct.
Assuming your still think there is a problem, do a full UI reset
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Close World of Warcraft and any running addon managers (like CurseForge) so they do not auto-restore files.
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Open your main game directory via the Battle.net Launcher by clicking the gear/options icon and selecting Show in Explorer (Windows) or Reveal in Finder (Mac).
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Navigate to your specific game version folder (such as
_retail_or_classic_).- Delete or rename these three folders:
CacheInterface(this holds your addons)WTF(this holds your addon settings and macro configurations)
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Launch World of Warcraft. The game will automatically generate clean, default versions of these folders.
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Type
/console cvar_defaultinto the in-game chat box and hit enter, then type/reloadto clear any cloud-synced console variables.
If you’re still having problems, restore the Interface and WTF folders, then open a post on the WoW Classic > WoW Classic Bug Report
Are you still experiencing an issue, Pwnytail, or did you figure it out? If you are still having a problem providing the character name/realm of the sending/receiving characters would be helpful. 