So, I signed up for a random pug key, a 12 BH on tyrannical, and come into a group of 4 friends, not realizing that the Dracthyr healer has 350k HP MAX and is a complete carry with NO warning beforehand and I did not notice such upon joining (I take fault for that part), This healer dies repeatedly on trash -We accumulated 20+ deaths on trash BEFORE the boss, that was with me single pulling groups and NOT chainpulling-- and i brush it off till we get to the boss, approach the first boss and proceed to get absolutely wrecked by the rogue bossâs RANDOM mechanics on tyrannical, in 1 shot with no counter play available because of the rogueâs unstoppable instant damage.
(Group Comp - Me, 2 dracthyr, Warlock, mage)
I left with âSorry im not dealing with thisâ, and then all 4 group members proceeds to whisper me trash talking, and being extremely insulting and the group spam reports me player and less than 8 minutes later i receive in an game popup warning.
I then contacted a representative trying to get to the bottom of this, Being told to be more selective who you pug with and leaving those folks with no option to complete is indeed griefing and that their wrongs do not justify my wrongs. I did nothing but leave peacefully once it was understood the key would not be feasible with the group, and I did not retaliate against any of these players when they whispered me, including not reporting them.
So my whole question is â Is M+ leaving, a pug with no feasibly way to complete a key, that set no prior expectations as allowed by the group finder, considered griefing and a reportable/actionable offense? Im very genuinely curious here because after reading the contract i do not believe that to be the case.
The key was listed as standard, with no goals or other limits imposed, not as timed or completion.
Here you go, if the thread gets deleted it gets deleted but heres PROOF FROM THE FIRST GM I TALKED TO - NOT THE SECOND - From the 2 conversations i had with him before he gave me the âthat should be allâ - These are taken from the 2 exchanges i had with the first GM
It is important to note that one bad behavior does not justify others. The same way you have receive a warning from our systems for griefing, you could also use the report system tool in game to report those players that have been harassing you.
And although I can understand the frustration you might have had with the key, you did abandon it, leaving the rest of the group with no chances to even complete it.
I do hope you understand the reason behind the warning and rest assured the accounts that are penalized are investigated and no penalties are applied without at least the actions being reviewed.
The right click report feature will provide us with the necessary chat interaction that we can use to verify the harassment on their part as well. That being said, I went ahead in the previous contact and already investigated the issue, and proper actions were taken. but as said, one action bad action does not justify another. So in the future we would recommend to only commit to keys you intend to complete if pugging, as you could ruin the experience for others, the same same way we will be warning those players about their behaviors in chat.
In the future I would recommend you doing key with your friends or with members of your guild to avoid any frustration with a difficult key or to guarantee you are playing m+ with player you know are able to complete higher keys.
And as we mentioned in our Code of Conduct in the behavior section:
âBehavior that intentionally detracts from othersâ enjoyment (such as griefing, throwing, feeding, etc.) is unacceptable. We expect our players to treat each other with respect and promote an enjoyable environment. Acceptable behavior is determined by player reports and Blizzardâs decision, and violating these guidelines will result in account and gameplay restrictions.â
That should be all, but in case you need help with other issues, let us know and help you with what we can.
As you can see thereâs no mention of of ANY kind of mention of any offense other than leaving a key and specifically being reported for âgriefingâ
âUpdate, after posting in Customer Support i was informed by the second Blue that i was warned for using a 3 letter acronym with the F bomb in it, in the context of âacronym, do you guys want to face pull some moreâ after they pulled an entire area, I did forget about this entirely as I did not even give it a second thought and it was not meant as malicious but apparently it was enough and I accept that, I maintain fully thought that it wasnât a problem for them until I left. I did not leave it out to lie or obscure, because this was the first response from the first GM, I just wasnât told the ACTUAL reason and this WAS the reasoning the GM that i got first gave me.
I own that i did use the acronym completely, I completely legitimately forgot about it as unimportant and COMPLETELY SILLY but w/e, perhaps I shouldnât have and I have learned a lesson, but I did not think anything of it, as it was not malicious, nor did i follow it up with anything at all till the âsorry im not dealing with thisâ, nor did anyone say anything in response to the acronym, however I reiterate, the GM response i first recieved MADE NO MENTION of this, and did indeed give the below response. I did not lie. I have email proof of his response.
BOTH representative interactions happened, the first on Monday night, the second on Tuesday later in the day, this post is about the first on Monday, where NO Mention was made of the true offense, the second on Tuesday where i was informed the actual reason.
BOTH happened, both are true, only the second was the real reason. Thanks. I did not lie and have no reason to lie just like iâve updated this post to reflect that. If you want further proof let me know how I can provide that and I will. I have nothing to hide.
