Is there any chance that you could tell me where Ticket Number: US111391819 is in the queue? It’s been 4 days being unable to login and I haven’t heard from anyone =/
It looks like you put in your ticket under account compromise, which is sitting around 4 days right now so my guess would be you should hear something shortly. Hind sight and all, but the following would have been the better category for your ticket. It’s specific to having the Authenticator Removed and can be used without needing to log in.
When you say your phone died, did you get a new one? If it has the same phone number you should be able to use it remove your Authenticator since you have SMS Protect/Phone Notifications set up.
Unfortunately i got a new number. I did the exact same thing 5 years ago, remembering about my authenticator after changing my number -_-
But thank you for the info, i felt like a donkey sitting here refreshing my email the past few days
Ouch. Sorry to hear that.
Hopefully, you should hear something soon. crosses fingers
Why do you keep getting new numbers?