I recently paid for a faction change and server transfer and lost 37% progress towards a vicious saddle. I opened a ticket and was told everything looked right. It’s obviously not right.
Is there anything I can do here? Can I at least get a refund?? Revert the faction change/transfer??? Maybe get the 37% progress I lost back on my mage???
Pretty upsetting considering I paid all that money to make getting the vicious saddles easier…
You can certainly ask for a refund for the transfer as for the progression im doubtful.
2 Likes
Just to update. I asked for and received a full refund for both the server transfer and faction change.
This also put my progress back to normal.
5 Likes
Glad it worked out.
im sure its irritating but all that money? come on now…