This is getting ridiculous. I’m disappointed.
All we can do is wait till we get old and maybe have a slime chance at the expansion to redeem
AT this point its really hard to recommend my life long favorite game to friends. It really shows something when we cant even get a response about this, or even be acknowledged. I have waited 14 years debating to scratch this card or not. I finally do and cannot use it. The even sadder issue is the clear disconnect between players and the support from the company. For example, when I submitted a ticket about this the first time, like many… it was closed, marked resolved and I was only provided links to completely irrelevant sites. (wowhead.com) for one example. Not only does this bluntly show the automated system is failing players, but also that they don’t even care enough to actually read the problem. On the second ticket (tcg loot card specific) It claimed the average turn around was 24 hours. Well im up to 37 days 7 hours now, and it just goes up each hour. This is not only dishonest, untrustworthy and scummy, but certainly disappointing coming from a company I and so many others have cherished for so long. Not only do I hope they fix these NPCs but also their system of handling these types of issues for their (and our) sake. FIX YOUR COMMUNICATION and TICKET SYSTEM. this is literally ridiculous.
FIX NPCs or at least COMMUNICATE
Omega juicer bump
Bigger juicier badder bump
Nothing new today…I wonder if this will be like the transmogs issues, that already have 2 years without fix
Now Redeem codes is a side effect of DF development, I wonder if they’re going to say that it’ll be unotainable temporarily and forgett about it for a long time while We keep asking just like the other thread for those tmogs.
The ticket time went up to 55 days for me
I really think they’re waiting until all of the prepatches have been pushed before making a fix, because if it breaks regularly as a result of major updates they probably feel like fixing him each time is a waste of resources.
That part makes sense - why they haven’t said a thing about this to us to reassure us yet is the actual part that’s confusing / infuriating.
actually same 55 day 15 hours
BUMP FOR JUSTICE! Show us a sign blizz or at least any update
Tuesday would be a great day to have this issue fixed. I’d love to get my weather machine!!! Please help us out blizz.
Same happening to me, though it’s with the Blizzcon Redemption vendors, my specific one is Ransin Donner.
PLEASE STOP AUTO CLOSING MY TICKET BLIZZARD WITHOUT READING IT
Honestly hearing this makes me feel better about it, knowing it’s a global issue with all of the Redemption vendors. Means the likelihood of a fix goes up 2000%
Omega juicer bumpatron
Every new post im hoping to find that this is rectified but nope
The npcs Edward Cairn and Ian Drake for redeeming mini tyrael are also not working.
Bump
Not a single classic codd vendor is working and the ticket system says it’s a 39 day wait.
Bumpy bumpy bumper
same issue, had a corrupted hippogryph card I’ve had since I was twelve and just decided to use it, and come to find out its not working… would love a time frame on this fix blizz.
Bumper bumper bump