Known Issue (Error Retreiving Character List)

Support Customer Support
1

Please head to the Technical Support Forum
(To prevent multiple threads being created for same issue)

2

Just to make sure it is acknowledged, we are aware of the issue and it is being looked into.

11 Likes
3

I can slowly get to character list but when I do and try to login any characters in I get the character not found message .

1 Like
4

It’s hitting me too, just to add. Was trying to create a new shaman on Illidan. Oh well, they’ll fix it, I guess I’ll make dinner.

5

All my Characters are gone?

3 Likes
6

I logged in just fine earlier, then I made the mistake of logging out for 20 minutes and now I’m getting “Character Not Found”

1 Like
7

All of my Moonrunner characters are gone, but my characters on other realms are still there. Not getting an error message or anything, but switching to the Moonrunner realm just shows an empty realm with no characters.

2 Likes
8

Cannot log in or retrieve character list, who broke the game

9

355 views in under a minute of this topic popping up

2 Likes
10

yarp same all 32 of my toons goneskies… DINKLEBERG!

1 Like
11

Thank you very much.

12

Me too! All my toons are gone on Dalaran ONLY.

13

where are my characters at

14

would love to play the game. kk thxs

15

Where are my characters at? I can login but my characters are all gone.

16

It’s worth noting that before this issue occurred at login, I was unable to accept ANY summons in the game, or change zones.

17

Same for me on Blackhand.

18

lost rating in solo shuffle due to disconnect and now cant login

19

Logged in to find no characters also any ideas on when this could be fixed

20

Grizzly Hills down no characters to login …