If we had an ongoing 12 month subscription that renews in April, will we get the mount or do I have to cancel and resub on a 6 month sub to get it?
Yes. It was mentioned on the web page that the upcoming 6-month mount was included in the purchase.
Edit:
In the section “Yet to Come” lists “Lunar New Year Bundle” which is the mount.
I logged out completely (out of battle.net too) and then it was there when I logged back in.
For some reason these go out in waves. I still haven’t gotten mine.
Do you have a 6 month or 12 month sub set up and not canceled after the payment went through?
I had a 6 month going then bought the 12 month. My wow expiration is like January 2024 lol
Still haven’t gotten rabbit
Edit: closed wow, reopened and it was there.
I randomly got mine when I logged in earlier. I think I purchased a 12 month sub a few months back.
So, I claimed mine in BNet… but it’s not available to use in my mount list… Anyone else having this issue??
Check your filters. It showed up as a gift wrapped mount after I logged in when claming it.