Is anyone having issues launching their game?

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1

It was perfectly fine the night before…

Hardware & Software Configuration:

  • Nvidia RTX 4070 GPU
  • Intel i9-13900H processor
  • 32GB RAM
  • Windows 11 operating system

Game Version:
*Classic SOD

Issue:

  • Encountering a black screen upon launching the game, followed by an error message stating “Not Responding,” leading to a crash.
  • No updates were performed overnight before the issue arose.

Troubleshooting Steps Attempted:

  1. Reinstalled Battle.net.
  2. Reinstalled the game.
  3. Executed the DirectX 11 command prompt within Battle.net.
  4. Allowed the game to sit for 20+ minutes without resolution.
  5. Cleared the game cache.
  6. Reset Battle.net game settings to default.
  7. Rebooted the system multiple times.
  8. Ensured all graphics, GPU, and Windows drivers/updates are up to date.

*I am not running any Razor Software on the system.

Additional Actions:

  • Sought assistance via Google searches and posted on the Blizzard forum, where it appears to be a known issue.
  • Unable to access the game for approximately 2 days, leading to frustration and contemplation of unsubscribing.
10 Likes
2

yes got a maint upgrade now wow 51900319 why it worked fine before now bam 3 min kick kick kick = dont put this in my computer

2 Likes
3

Yes, I’m having the exact same issue. I launch into black screen. I’ve tried everything you listed as well as:
Full reinstall of wow
hardware checks
reinstall of graphics drivers

I’m pretty much at a loss at how to fix it

5 Likes
4

Yes, same problem.

  • Game will run fine for a bit, but then crashes. When it does, the display goes black but plays sound until Windows shuts it down; but I don’t get back any mouse control or video.
  • Windows then reassigns the video driver to a Windows generic driver rather than the AMD Radeon driver (also the most current). After reinstalling the AMD driver, I have restart Windows 2x to get the proper splash screen back.
  • When I go back to Battle.Net to launch the game it hangs and I lose mouse control. 3-finger salute to get to Task Manager, which tells me the game is non-responsive, so I shut it down.
  • Restart BattleNet and do a scan and repair and it still does not launch!
  • I have NO issues running Balders Gate 3, World of Warships, or any other software on the system EXCEPT WoW!! Have previously updated ALL firmware/drivers/BIOS and have plenty of space on the SSD’s for any Windows swap files/temp storage.

System: R5-3600, 16GB RAM, Radeon 6700-10GB (bought <60days ago), AOC 34" UW-1440, Win10Pro, PSU matches recommended for video card.

1 Like
5

I cannot launch either version of the classic games. Diablo 3 is the same way. Tried re-downloading battle.net, but that didn’t solve it. I was playing earlier this afternoon

1 Like
6

Same issue here mate. I even scan and repaired twice…uninstall and reinstall twice. Looked over the web for all the things blizz mentioned and others did. Selecting different command prompts or unticking acceleration or windows mode…all did nothing.
I am running an integrated graphics driver but i’ve been running it on 1 or 2 for 18 months with no problems…

2 Likes
7
On a newer version of WoW, even after you've installed the game, and you have all the updates, it will stream the remaining game assets in the background. It does this using the game executable, and the B.Net Launcher Application, over TCP. There is a background queue, and no UI or progress bar to display this, unlike with other Blizzard titles, such as Diablo Immortal.

NOTE: Right after a fresh install, I ran into this problem on Classic, PTR, and Live. So I ran TCPView64 ( Sysinternals Suite ) in the background, while the game was loading, to monitor it to see if the application froze / hang, or if there was any network traffic ( how many new TCP sockets were opened, remote ports, remote IPs, packets sent, packets received, etc. )

First it puts you in a queue, which it will also have to authorize the game / game license itself. At that point it will download a set of files to verify the integrity of the install itself, before streaming assets, such as configuration files and whatnot. If the servers are really busy, the queue is very long. The challenge is that it doesn’t tell you this, it doesn’t show you a progress bar, given this stage isn’t integrated into the BNet Launcher UI itself, for whatever reason. A lot of companies had mass layoffs, and they temporarily moved to older servers using colder tiers ( storage tiering, ) with TLS 1.2 instead of 1.3, reduced bandwidth, to decrease operating overhead ( not related to the acquisition or merger. ) This is just a generic thing that a lot of companies have done during the downturn. It affects content delivery networks, peering, or anything that utilizes a content delivery network / CDN, more so than any one game / streaming service itself.

I did my update when there was no little to no activity, so it was easier to troubleshoot. This probably wasn’t a difficult or slow process to begin with, so it was never integrated with the UI. A lot of files that relate to the in-game configuration itself, are stored server-side, and there’s no way around that, given it’s an MMO.

Again, I’m sure it was probably a smooth process to begin with, so nobody noticed this issue until now. When you think about this in retrospect, it’s hard to say whether or not changing this on their side would bring about any form of tangible result. It doesn’t seem like it, though I don’t speak on behalf of anyone else, and this is only a theory. I’m only using the game client, a VPN that utilizes the WireGuard protocol, and oDoH / Oblivious DNS Over HTTPS, so there is an obvious limitation with the amount of information that can be provided to others on your end. With some applications, the only issue I have to sort out, is whether to enable or disable something overly redundant, like certificate revocation status checks, but that’s due to the nature of the way the oDoH protocol works.

8

Would this be the issue to just have it randomly stop working though? It was running perfectly fine the previous night. After Googling this looks like it has been an issue with the game application for years but does not seem to be a fix a solid fix. NOt to mention I have tried all the options out there. If I can’t get working just may unsub if I cant find a solution.

1 Like
10

Thanks, I tried this already and had no success.

1 Like
12

I’ve been having the same issue since yesterday. Spent the evening yesterday trying literally every fix that’s been suggested everywhere you could look, and nothing has worked so far.

2 Likes
13

When I try to open wow classic, I get a black screen. I have tried the basic troubleshooting steps of resetting the game settings from the battle net app. I have tried making it -Windowed. I have tried scanning all files. I have even uninstalled all wow versions and reinstalled wow classic. I have ran on administrator mode as well.
Incidentally last night in ironforge I got stuck and requested to get unstuck. I didnt log out afterward and I still dont see an email confirming I got moved to a safe spot nearly 24 hours later. I just hearthed at the time. That process used to be a button that just teleported you to the nearest graveyard and now I believe it broke my game client. please help. Also anti-virus is disabled tho its never been an issue, this just started today. Also, I updated my graphics card and my windows after all this started happeneing today.
Character name is Whatdaheck on lonewolf

2 Likes
14

Tired this too and no solution

1 Like
15

Found this error in security and reliablity:
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: E:\Games\World of Warcraft_classic_era_\WowClassic.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: WowClassic.exe
Application Version: 1.15.1.53247
Application Timestamp: 65c294c5
Hang Signature: ccbc
Hang Type: 134217728
OS Version: 10.0.22635.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: ccbcf69d517ed3784659bb4b7e4ce7bf
Additional Hang Signature 2: d82f
Additional Hang Signature 3: d82fa01ec92997855f6b524afeed5835
Additional Hang Signature 4: ccbc
Additional Hang Signature 5: ccbcf69d517ed3784659bb4b7e4ce7bf
Additional Hang Signature 6: d82f
Additional Hang Signature 7: d82fa01ec92997855f6b524afeed5835

Extra information about the problem
Bucket ID: 543fe4fa8d55b96ca0ddc7113b2fb18d (1215346351281254797)

looked up the hang error and some people said it was caused by corrupt DLLs. I ran command prompt as admin and executed sfc scannow. I did have corrupted DLLs and windows replaired them. Unfortunately I am still getting the same blackscreen when it starts in fullscreen mode or whitescreen when I run in windowed mode.

1 Like
16

Just saw they did hotfixes for all game versions on the 26th of Feb. This is when my game stopped working. I’m wondering if something was done that affected a few systems.

3 Likes
17

This is when my game stopped working as well. It was working perfectly fine the day prior.

2 Likes
18

Same here, stopped working yesterday.

2 Likes
19

I can load the game on my Surface PC just fine. so whatever hotfix they pushed yesterday is incompatible with alot of customers PCs.

2 Likes
20

Same thing for me as well. Hoping someone finds a fix.

2 Likes
21

Same here, I have gone through all the uninstall, dxdiag, comand line arguments, steps listed on every website.

2 Likes
22

Mine ran launcher , maybe like 5 minutes , before wow finally loaded. It could be they did authenticator repair or something. Click on launcher and go make a cup of coffee and some toast and come back and see if its running . I am not sure about 51900319 error , that happened to me during the DDOS a week ago, but has worked fine since

2 Likes