People seem to forget that announcing “nothing” immediately preceded a 50+% drop in subs, a reversal on that announcement 3 weeks later, and Blizzard changing the way they report on the financials of a sub-based game by no longer reporting subs to shareholders.
They already are revamping it. Stuff in the world can actually SEE you hovering just off the ground on your giant flaming dragon mount now. Flying aggro radii have been greatly increased recently, though they never said specifically when. And the wurm debuff, while so terrible in concept that they nerfed it from 100 yards to “nah, don’t worry about it”, is the first flying interaction they’ve added since… what, Blade’s Edge?
I am too, aside from the year-long wait for it. Not only does it affect my enjoyment to the point where I don’t even buy an expansion or subscribe until a month before PF2 comes out, but it also greatly limits design space because of all the ill-will it generates from the community.
If they had given us flight in BfA, since it’s part of Azeroth where we can already fly, they could have even said “no flying in Shadowlands” and I’d be fine with that. It would easily make as much sense there as it did on Argus. It’s an entirely different reality. They could even make the flightpoints wisp travel like Tortollan fp’s in BfA to cement the difference. But as it stands, the fanbase would riot if they did that because no one likes or trusts the Devs on this issue. If they just built up some more good will with fans and showed they were willing to give a little, it would afford them more room to take when it makes sense.
Similarly, Legion flying would have gone more smoothly if you could fly in 7.0 or even 7.1, but with a Mechagon-style debuff around the Broken Shore that would cause you to get swarmed by demons or shot down by a demon battlecruiser before you finished the 7.2 story arc. Their error was pushing flight back to 7.2 and then taking it away on Argus 77 days later.
Just like how Cata let us fly in its zones right from the word go, but then no one complained when you needed to hit max level in Pandaria and few complained about what we thought was a DELAY in WoD before the no-flight revelation.
“Isn’t it better for everyone to be a little annoyed?” Ion asked. No. It’s not. It’s better for your game design to be flexible to the needs of the story while still respectful to the fan base. It’s the rigidity of Pathfinder that makes it so hated.