Instances are terribly laggy

Support Technical Support
1

I’m from Peru, our connection ain’t the best, not by a long shot, but i’ve been playing fine for 2 months. Yet since this Tuesday weekly reset, the game has been absurdly laggy (over 400ms at its lowest and 8000 in instances)

I talked to my internet provider and they managed to fix the connection, which made the outside world ping go back to normal (104± is normal to me)

Yet now, whenever i enter an instance, doesn’t matter which (legion start scenario, dungeon, raid, etc) the world connection goes up up up to the starts: 999-5647-8000ms, it becomes literally unplayable.

I checked the “what to do” list and it said “untick the box of Improve Connection”, which helped a little for instances but increase the ping for outside world, but now the game is skipping. Like the connection runs at 130ms world but the game itself seems to be skipping beats. My GCD is over 3 seconds since after every cast, the game takes forever to perform my next action.

I have to say again, I’ve been playing for over 2 months, so I do know what a smooth run looks like, and this is most def not smooth. Plus, it is wow exclusive, the rest of things run accordingly, it’s just WoW in instances that goes to Pluto in ping

I have also disabled all my Addons, increase priority in Task Manager, connect directly to the Router (ethernet), nothing seems to fully solve the issue. This is my normal connection speed: http :// prntscr . com/za6fem

2

Here’s a link for support on latency issues:
https://us.battle.net/support/en/article/112214

You might also want to consider editing your first post (the little pencil icon) and moving it to the Tech Support forums for technical support :wink:

Edit: Looks like it got moved from CS over to Tech Support

3

Isn’t This Technical Support? Forums->Support->Technical Support o_0

4

I’ve been trying to collect data for these kind of problems:
https://us.forums.blizzard.com/en/wow/t/using-winmtr-to-troubleshoot-lag-issues-inside-sl-dungeonsraids/868417/2
:frowning:

5

Well like I said in my comment, unticking the box certainly reduced the lag in the dungeons I have been able to test so far, although the skipping remains, and ticking the box again immediately increases the ping to skyscraper levels while in these dungeons.

If I can find a random dungeon, I’ll give it a try, I’ll also try entering a dungeon on my own, like Wailing Caverns or smt