In-game chat desperately needs moderation

So here’s my question, you want chat to be moderated by blizz/volunteers, but you don’t want to /ignore or report (which does btw delete those person’s messages) them because then it’d be taking away the social aspect of the game? Dude if you’re being driven away by them in the first place, but you’re saying that they’re the only reason why, then why not use the tools available to you to make the game to your preference? Obviously if they’re toxic you’re not going to be playing with them in the first place, social aspects of an MMO isn’t a valid argument for the statements you’re making

Seems to depend on the server.

Rarely see it on the Oceanic servers.

It might not be toxic. It just might be speech the OP does not approve of.

5 Likes

There is a third way…

Ignoring a person ignores their entire account… (long, long, long overdue)

3 Likes

Except OP doesn’t wanna see meanie language ever so the only solution is for the Blizzard no no speech police to patrol every single chat channel so that their poor wittle feels aren’t blown into orbit.

Would also have to be account wide for you too, so you don’t see them when you change alts

2 Likes

No to volunteers.

Either Wild Wild west or the company governs it’s own community.

Even though they do it more like Kim Jong Il than anything.

It’s better than some tryhard jihadist punishing everyone because they don’t respect his “authority” over them.

1 Like

Yeah, no. There is already a report function and when people’s behavior is actually egregious they are banned/muted/whatever else.

You can’t control other people only your own reaction. Obviously bad behavior should be discouraged, but allowing said behavior to effect you so much is something you can directly work to change and will lessen the impact of toxic people considerably.

I know everyone is going to call what I’m saying victim blaming, it’s not. I’m speaking in the context that some level of toxicity is inevitable and in an attemp to help deal with it when encountered.

On a side note, I’ve never heard of anyone playing WoW as a chat simulator. I literally never pay attention to any chat other than instances/guild. So, yeah. Even then it’s mostly to facilitate teamwork. Maybe if a chat simulator is what you want then play a different mmo like ffxiv where the community as a whole is more welcoming.

Im still waiting for the definition of toxicity that you saw

1 Like

Did you miss 2020… where certain people with authority, abused that authority, and no matter what was done… the damage to the trust of the communities they served was beyond repair?

Ok so now that we have established a real world scenario, with real world ramifications… I can easily state that any damage done by volunteers in your system would also be beyond repair. People have and will sac their accounts to go out with a notorious bang.

That being said… a volunteer mod system would cause more problems than it would solve. There is already a in game report system… adding a extremely problematic system on top of that system is foolish at best.

2 Likes

I must be playing WoW wrong.

I basically never use the public chat channels.

I am also curious how Classic is not also a single player game like Retail in this narrative.

1 Like

I wish I had seen that post of her’s… she is trolling.

1 Like

The problem with absolutes is that they only require a single instance to be proven wrong. In this case any person who has ever said thanks for the information, or simply provided information in a neutral manner proves this false.

You have the means to do so with ignore lists, the bad boy addon that allows you to filter out certain words or phrases, leaving trade or general chat for the time being, joining guild and communities to find like minded individuals etc.

With their recently layoffs I really don’t see them wanting to dump recourse into hiring moderators. On top of having to come up with clear guidelines/rules.

That wouldn’t turn out well at all we have something akin to that on the forums and its used by people to downvote and silence dissenting opinions. Its haphazard at best were you might be flagged for saying something but a quote right below said content is not moderated nor are hundreds of other instances. For example I received a warning for using the term hunt*** when referring to myself. There are no rules that I broke that I can find as it was not directed towards another individual and the term mental retardation is (or was when I was growing up) a medical term. And being autistic the term applies rather nicely.

Then there are the oddities that don’t make sense like being able to say snowball on the forums but you can’t name your pet that in game.

How do you handle political cycles? Are political discussions banned outright or is it up to the moderators? What about religion? Social issues? Science? Or any non game related issue? What happens when you moderate sarcasm as if it wasn’t sarcasm (believe me if I could moderate there would be issues here as I don’t pick up sarcasm well at all.)

Do you silence bat facts, thunder fury spam, Chuck Norris jokes, Trump jokes, Biden jokes, and butt spam? To me it would no longer be wow without logging in to see these things.

This will probably require moderators for the moderators but whom will moderate them? And will those moderators then need moderators?

Overall it seems like an awful lot of work to achieve something that people can do for themselves.

This I agree with I can’t count the number of times I have forgone playing the game because I didn’t want to leave the city due to engaging chat about religion, politics, science, or just BSing. I would love to be able to continue with such conversations while farming or grinding old dungeons and raids.

With the money they’re making, it’s a little gross to me that they say they can’t afford it. They could, but their profit margin would be cut by a negligible percentage. Yeah yeah. businesses make money, no hiring any more staff than is absolutely required.

That is sure a huge OP for something that can be solved by leaving the channel.

There isn’t a single good use for any of the available world chat channels. Want to chat with people in game? Join a guild.

They won’t even hire low wage internes to help with fixing basic systems, they are def. not going to hire people to sit and moderate chat.

1 Like

Box #1 = Bad.
Box #2 = Even Worse. And for most people I really don’t need to explain why.

You can turn off chat channels. If you find Trade chat to be objectionable in some way, turn it off. Create your own chat channel where you can talk to your friends and guildies.

And you do not know if there are consequences for bad behaviour. Because they don’t TELL us. Report them, keep reporting them, or just don’t read it. But don’t come up with ideas that don’t logically work.

1 Like

I love it when the liberals get mad in trade.

2 Likes

1 Like

We recently had a case where an actual employed GM took an ingame action on behalf of a streamer who was apparently a friend that was entirely inappropriate under the company’s rules (and was naturally punished). If an employee can do something of that sort, what makes you think a volunteer wouldn’t?

On the one hand you are saying players behave disgustingly in chat, and then you say, have volunteers (who would also likely be players) performing activities that could potentially land Blizzard in court?

Just…think about it…

2 Likes