I'm confused why some players are upset about the instance cap

[Ronduwil-pagle]

@Rickrolling-stormrage

Because they are not banned.

Except they are:

@Kaivax

Including today’s actions, over the last month in the Americas, Oceania, and Europe regions, we’ve closed or suspended over 74,000 WoW accounts that were found to be in violation of our End-User License Agreement . The majority of these were found to be using gameplay automation tools, typically to farm resources or kill enemies much more efficiently than legitimate players can.

While today’s suspensions were applied in a batch (often referred to as a “banwave”), it is a top priority for us to identify accounts that are botting and remove them. Our team works around the clock, every day of the week, and many of the suspensions and account closures over the last few months have gone out in the middle of the night, or on weekends.