if you claim to have a working game on an intel mac, post here.
but i doubt you are telling the truth, because it seems the inferior chip has been prioritised at the expense of the robust one.
post your gx.log in
/Applications/World of Warcraft/retail/logs/gx.log
please.
here’s mine (not working)
10/25 20:01:14.578 LogOpen
10/25 20:01:14.578 World of Warcraft Retail x86_64 10.0.0.46293
10/25 20:01:14.578 macOS 10.14.6 (18G9323) x86_64
10/25 20:01:14.578
10/25 20:01:14.578 Intel(R) Xeon(R) CPU X5690 @ 3.47GHz | Sockets:2 Cores:12 Threads:24
10/25 20:01:14.578 128.0 GB System Memory
10/25 20:01:14.578 On AC Power - Battery Not Present
10/25 20:01:14.609 Adapter 0: “AMD Radeon RX 580” family:GCN3 type:Discrete vendor:0x1002 device:0x67df driver(0x0) location:0
10/25 20:01:14.609 Monitor 0 “LED Cinema Display” Size(2560x1440) Pos(0, 0)
10/25 20:01:14.609 AutoDetect: hwDetect = 1
10/25 20:01:14.653 Choosing gpu with monitor attached: “AMD Radeon RX 580”
10/25 20:01:16.369 Error Loading Shader: 3186452
10/25 20:01:16.371 NotifyOnDeviceCreate
10/25 20:01:16.372 Metal Legacy Device Create Successful
10/25 20:01:16.372 Using shader family mtl_1_1
10/25 20:01:16.372 No
10/25 20:01:16.372 Detected Graphics Defaults: 3 (CPU = 3, GPU = 3, MEM = 7) WindowSize: 2560x1440 WorldRenderSize: 1920x1080 (0.8%)
10/25 20:01:16.372 GxLowLatencyMode: None
10/25 20:01:16.488 Render Settings Changed. New Render Size: 1920x1080 (2560x1440 @ 75.0%)
10/25 20:01:17.792 Crash Summary: ERROR #134 (0x85100086)
the anger is spooling up while i read of the small brains being able to play
1 Like
yeah im on a 2019 intel Mac and its working.
albeit some in game options arent. Sorry to hear youre having issues. I suspect youve already tried to disable all addons etc?
1 Like
I’m on 12.6.1 and it’s working on my 2019 Intel 27" iMac so far, aside from some characters getting stuck on the load screen (which doesn’t seem system specific according to the other support threads). You most likely need to update your OS. I think Catalina, the one after yours, was completely unplayable and crashing when 9.2 came out and I had to update to Monterey. It says 10.15 is minimum specs required and you have 10.14. Unfortunately, a new OS just came out yesterday so you might have to weather that storm of bugs, but hopefully it is working as well.
1 Like
this is very weird stuff.
i think it has to do with this line, and some change to how the graphics are handled
10/25 20:38:54.671 Render Settings Changed. New Render Size: 1920x1080 (2560x1440 @ 75.0%)
on patch 9.x this is what i would usually get
10/17 17:17:15.334 Detected Graphics Defaults: 5 (CPU = 7, GPU = 5, MEM = 7) WindowSize: 2560x1440
10/17 17:17:15.456 Render Settings Changed. New Render Size: 2560x1440
10/17 17:17:16.834 Render Settings Changed
i don’t think an OS update will fix the issue. someone on monterey had the same problem:
https://eu.forums.blizzard.com/en/wow/t/macos-instant-crash-at-launching/389135/8
it has to do with how graphics are being handled. the render size parameters changed or something.
macOS 10.14.6 (Mojave) on a 2015 Intel 15" MacBook Pro and it works fine in windowed mode other than the “not-supported” warning when starting. Full screen mode is a slideshow though.
10/25 20:51:12.211 LogOpen
10/25 20:51:12.211 World of Warcraft Retail x86_64 10.0.0.46293
10/25 20:51:12.211 macOS 10.14.6 (18G9323) x86_64
10/25 20:51:12.211
10/25 20:51:12.211 Intel(R) Core(TM) i7-4980HQ CPU @ 2.80GHz | Sockets:1 Cores:4 Threads:8
10/25 20:51:12.211 16.0 GB System Memory
10/25 20:51:12.212 On AC Power - Battery Present (100%)
10/25 20:51:12.221 Adapter 0: "AMD Radeon RX 590" family:GCN3 type:External vendor:0x1002 device:0x67df driver(0x0) location:0
10/25 20:51:12.221 Monitor 0 "(null)" Size(1440x900) Pos(0, 0)
10/25 20:51:12.221 Adapter 1: "AMD Radeon R9 M370X" family:GCN1 type:Discrete vendor:0x1002 device:0x6821 driver(0x0) location:0
10/25 20:51:12.221 Monitor 0 "(null)" Size(1440x900) Pos(0, 0)
10/25 20:51:12.221 Adapter 2: "Intel Iris Pro Graphics" family:Gen7_5 type:Integrated vendor:0x8086 device:0x0d26 driver(0x0) location:0
10/25 20:51:12.221 Monitor 0 "(null)" Size(1440x900) Pos(0, 0)
10/25 20:51:12.239 Choosing gpu by name: "AMD Radeon RX 590"
10/25 20:51:15.416 Error Loading Shader: 3186452
10/25 20:51:15.418 NotifyOnDeviceCreate
10/25 20:51:15.419 Metal Legacy Device Create Successful
10/25 20:51:15.419 Using shader family mtl_1_1
10/25 20:51:15.419 <IsGPUDriverOutOfDate> No
10/25 20:51:15.419 Detected Graphics Defaults: 3 (CPU = 5, GPU = 3, MEM = 7) WindowSize: 2880x1800 WorldRenderSize: 1728x1080 (0.6%)
10/25 20:51:15.419 GxLowLatencyMode: None
10/25 20:51:15.596 Render Settings Changed. New Render Size: 2484x1552
10/25 20:51:17.353 Render Settings Changed
10/25 23:55:49.890 Render Settings Changed
10/26 00:00:18.662 Render Settings Changed
2 Likes
interesting, thanks for the information.
care to share your “gx.log” file?
it’s in the _ retail _ / logs folder
i tried -windowed as a command line argument but it doesn’t seem to work.
thsi is a flat out disaster man
this is very strange. i have read from windows users that they are able to use the ‘-d3d11legacy’ switch. we cannot get away doing the same with ‘-metal’. there has to be some other flag for “metal_legacy” or something.
edit: yes i was making a post but it seems those who have it working all have the hybrid “auto-switching” graphics (i.e. multiple adapters)
how are you using an RX 590 on a macbook? edit2: question answered.
everyone who seems to have it working has a multiple-adapter configuration i suspect.
i wonder if the game starts with the integrated GPU and switches over, which allows it to be successful. i don’t think you an ‘force’ the macbook to use the discrete GPU (like you can in bootcamp) can you? it has to do that switch on its own when the load gets up there?
Updated. I have an external GPU via Thunderbolt 2 (Razer Core X with PurgeWrangler) but I could switch to the internal discrete card while the game was running and it rendered as well.
If you use ‘gfxCardStatus’ (free) it can force integrated or discrete, but not which particular discrete card if you have two like me.
I guess it would start okay if we could get it to launch in windowed mode? Aw man.
Nothin to do with it. 10.0 added far more verbose logging so the freeze issues could be fixed on beta that affected all macs. That’s why you see a lot more lines. As for why 10.15 is crashing for users, I did pass that on to be looked at.
1 Like
lala: how do you set gfxCardStatus in config.wtf?
do you have any other ideas on how to play with the metal flags? you sound like you have some knowledge on the valid gfxCard variables for config.wtf
You don’t set that in the config.wtf. It’s a third party utility. You can find it here: https://gfx.io/
Disclaimer: This is not software endorsed or provided by Blizzard or Apple. Although it should be genuinely safe as it’s been around for years, use at your own risk.
We had severe issues in beta with freezing and crashing but it was mostly resolved a couple weeks ago.
Haven’t been able to log in to beta in at least a week (real life has limited my WoW time so I’ve been levelling alts and doing Hallow’s Eve stuff in the little time I’ve had).
Logged in today (live game) and, while I’m not crashing, the game is (as someone else mentioned below) just a slide show. Going from SL zones to Dalaran (Legion era) improved slightly but not to the point the game is playable.
2020 27" iMac here, seems to be working fine for me so far no crashes.
10/26 14:18:01.604 LogOpen
10/26 14:18:01.604 World of Warcraft Retail x86_64 10.0.0.46313
10/26 14:18:01.604 macOS 13.0.0 (22A380) x86_64
10/26 14:18:01.604
10/26 14:18:01.604 Intel(R) Core(TM) i7-10700K CPU @ 3.80GHz | Sockets:1 Cores:8 Threads:16
10/26 14:18:01.604 32.0 GB System Memory
10/26 14:18:01.604 On AC Power - Battery Not Present
10/26 14:18:01.610 Adapter 0: "AMD Radeon Pro 5500 XT" family:RDNA type:Discrete vendor:0x1002 device:0x7340 driver(0x0) location:1
10/26 14:18:01.610 Monitor 0 "iMac" Size(2560x1440) Pos(0, 0)
10/26 14:18:01.664 Choosing gpu with monitor attached: "AMD Radeon Pro 5500 XT"
10/26 14:18:03.009 Error Loading Shader: 3186452
10/26 14:18:03.010 NotifyOnDeviceCreate
10/26 14:18:03.011 Metal Legacy Device Create Successful
10/26 14:18:03.011 Using shader family mtl_1_1
10/26 14:18:03.011 <IsGPUDriverOutOfDate> No
10/26 14:18:03.011 Detected Graphics Defaults: 6 (CPU = 7, GPU = 6, MEM = 7) WindowSize: 5120x2880 WorldRenderSize: 2560x1440 (0.5%)
10/26 14:18:03.011 GxLowLatencyMode: None
10/26 14:18:03.095 Render Settings Changed. New Render Size: 2560x1440 (5120x2880 @ 50.0%)
10/26 14:18:04.115 Render Settings Changed
10/26 14:18:13.323 Metal Device Destroy
10/26 14:18:13.323 NotifyOnDeviceDestroy
10/26 14:18:13.334 GxShutdown
Ok based on your response I SOLVED the issue. Fortunately for me I have another another mac that’s working so I copied all the folders and files in the WTF folder and added them to the same directory on my mac that was not working and then booted up the game. Worked like a charm!
If there was a way to attach the files here I would so others could pull from here.
2 Likes
What if your wtf is empty because you reinstalled?
2 Likes
I also have the same issue
2 Likes
omegal
this isn’t a proper fix man. even with the latest patch if i remove this line the game crashes.
the problem with the fix is that i can’t see the login screen at all. the game opens and my screen remains my desktop. i only know wow is running because the taskbar shows Wow. but i have to usually command-tab out, and command-tab back in to see the character screen.
yes it’s better than nothing but i thought the patch to 46340 would have fixed this.
can you please tell them to hurry up?
edit: i also noticed if you try to view the dragonflight cinematic at the character screen (bottom right button) you’ll crash the game.
I’ve got both a 2020 Mac Mini (Intel) and a 2018 Macbook Pro (Intel) and they both run WoW just fine, although the Mini had some REALLY bad stuttering after I upgraded to Ventura. I’ve gotten around that by switching to “Metal (Legacy)” in-game, but I’m not sure what I’m missing as a result.
indent preformatted text by 4 spaces
10/30 09:08:58.369 LogOpen
10/30 09:08:58.369 World of Warcraft Retail x86_64 10.0.0.46366
10/30 09:08:58.369 macOS 13.0.0 (22A380) x86_64
10/30 09:08:58.369
10/30 09:08:58.369 Intel(R) Core(TM) i7-8700B CPU @ 3.20GHz | Sockets:1 Cores:6 Threads:12
10/30 09:08:58.369 32.0 GB System Memory
10/30 09:08:58.369 On AC Power - Battery Not Present
10/30 09:08:58.382 Adapter 0: "AMD Radeon RX Vega 64" family:Vega type:External vendor:0x1002 device:0x687f driver(0x0) location:1
10/30 09:08:58.382 Monitor 0 "Dell S2417DG" Size(2560x1440) Pos(0, 0)
10/30 09:08:58.382 Adapter 1: "Intel(R) UHD Graphics 630" family:Gen9_5 type:Integrated vendor:0x8086 device:0x3e9b driver(0x0) location:0
10/30 09:08:58.382 Monitor 0 "Dell S2417DG" Size(2560x1440) Pos(0, 0)
10/30 09:08:58.481 Choosing gpu by name: "AMD Radeon RX Vega 64"
10/30 09:09:00.125 Error Loading Shader: 3186452
10/30 09:09:00.128 NotifyOnDeviceCreate
10/30 09:09:00.129 Metal Device Create Successful
10/30 09:09:00.129 Using shader family mtl_1_1
10/30 09:09:00.129 <IsGPUDriverOutOfDate> No
10/30 09:09:00.129 Detected Graphics Defaults: 6 (CPU = 7, GPU = 6, MEM = 7) WindowSize: 2560x1440
10/30 09:09:00.129 GxLowLatencyMode: None
10/30 09:09:00.227 Render Settings Changed. New Render Size: 2304x1296 (2560x1440 @ 90.0%)
10/30 09:09:01.801 Render Settings Changed
10/30 09:17:03.015 GxRestart
10/30 09:17:03.015 Metal Device Destroy
10/30 09:17:03.023 NotifyOnDeviceDestroy
10/30 09:17:03.142 Choosing gpu by name: "AMD Radeon RX Vega 64"
10/30 09:17:03.144 NotifyOnDeviceCreate
10/30 09:17:03.144 GxLowLatencyMode: None
10/30 09:17:07.391 Metal Legacy Device Create Successful
10/30 09:17:07.391 Using shader family mtl_1_1
10/30 09:17:07.391 <IsGPUDriverOutOfDate> No
10/30 09:17:07.391 Render Settings Changed
10/30 09:17:41.180 GxRestart
10/30 09:17:41.180 Metal Device Destroy
10/30 09:17:41.188 NotifyOnDeviceDestroy
10/30 09:17:41.287 Choosing gpu by name: "AMD Radeon RX Vega 64"
10/30 09:17:41.289 NotifyOnDeviceCreate
10/30 09:17:41.290 GxLowLatencyMode: None
10/30 09:17:45.201 Metal Device Create Successful
10/30 09:17:45.201 Using shader family mtl_1_1
10/30 09:17:45.201 <IsGPUDriverOutOfDate> No
10/30 09:17:45.201 Render Settings Changed
10/30 09:17:53.684 GxRestart
10/30 09:17:53.684 Metal Device Destroy
10/30 09:17:53.684 NotifyOnDeviceDestroy
10/30 09:17:53.765 Choosing gpu by name: "AMD Radeon RX Vega 64"
10/30 09:17:53.767 NotifyOnDeviceCreate
10/30 09:17:53.767 GxLowLatencyMode: None
10/30 09:17:58.122 Metal Legacy Device Create Successful
10/30 09:17:58.122 Using shader family mtl_1_1
10/30 09:17:58.122 <IsGPUDriverOutOfDate> No
10/30 09:17:58.122 Render Settings Changed
10/30 09:39:58.060 Metal Device Destroy
10/30 09:39:58.060 NotifyOnDeviceDestroy
10/30 09:39:58.287 GxShutdown
[GryphonMD]