Why did you have to put in so many tickets? Were you asking for things that CS can’t do? That is what happens if you ticket for stuff they can’t help with.
https://us.forums.blizzard.com/en/wow/t/spotlight-on-game-master-help/11354
I feel like if people would read about what GMs can and can’t do, they would at least know what to expect and if it is worth ticketing.