I left bug report,how long it take to blizzard to read it?

[Daggershoot-garrosh]

how long it take to blizzard to read bug report?

[Nephe-caelestrasz (Nephe)]

Honestly, nobody would know. Could be minutes, hours, days.

[Nobully-blackrock (Nobully)]

I’m pretty sure what you believe to be a bug, has already been read multiple times, and responded to.

Just because you don’t like the answer, doesn’t mean persistence will eventually get you the response you want.

I need support to found missing things!plz

I’m sorry, Daggershoot, I checked the one WoW license that is old enough to have been around when that achievement was available, which is an EU license mind you, and I cannot verify that it earned it. I looked through the multiple tickets you submitted over the last two months and I am unable to locate the Druid or the Death Knight that you mentioned. You have a Blood Elf Paladin of that same name, on your named WoW license on this Battle.net account, but you already found that one. That is…

[Jeysca-wyrmrest-accord]

Bug reports are typically a one way street, it is very unlikely anyone will post about it unless a Dev tries to get more specific information.

Reading a bug report and fixing a perceived bug are not one and the same. I assume they read them fairly quickly, acting on them (if action is needed) is a complete toss up. Reports are triaged to see if they are actually bugs, how many people they are affecting, if it is game breaking, etc.

[Sniperorc-azgalor (Sniperorc)]

All bug reports get read by QA. I suspect the same day, at least for ordinary work days.

Bug reports will be ignored if they’re not bugs. For instance, complaining about the developers’ deliberate design choices will be ignored, because if it’s intended it’s not a bug, period.

If QA agrees it’s a legitimate bug report, it goes into the development team’s work queue. But the development team decides when (or even if) the bug will be addressed. There are bugs in the system over a decade old, so reporting a bug is absolutely no guarantee it ever gets addressed.

[Korkx-eonar]

Try this…

Technical support team Here .
The ticket may not be exact what you need, but it should be passed on to correct team members.
Good luck.

[Melaesia-proudmoore (Melaesia)]

@Korkx-eonar

Try this…

This has no bearing on the OP’s question. They have put in a Bug Report, and are asking how long it takes until it’s read.

Bug Reports are not done through tickets. They are done in the Bug Report Forum or by submitting a Bug Report through the in-game Help menu.

[Korkx-eonar]

Not sure you wish to help them find their missing items. Unless you are trying to troll this forum.
They are frustrated and wish to find their items.
The Ticket system is the correct form of action… In my opinion.

"

For this reason, please submit an in-game bug report, so our developers team can take a closer look into your data.
"
The above is not refering to the forum…

This is a player supported forum, but we as players can only see what the system will show us.

Op, the bug report forum is read, but not responded to.

[Melaesia-proudmoore (Melaesia)]

@Korkx-eonar

Not sure you wish to help them find their missing items.

The OP is not asking for us to find their missing items. They asked “how long does it take for Blizzard to read it”, referring to their already-created post on the Bug Report Forum.

As for this specific situation, there is already a history of responses that Nobully posted above. They have ticket responses already, they already have Blue responses in this forum, and they know what to do. They have already done it, and they are asking a follow-up question.

@Korkx-eonar

The Ticket system is the correct form of action… In my opinion.

Your opinion of what they should do is irrelevant. It is incorrect, as they have been asked to utilize the Bug Report Forum for their issue.

@Korkx-eonar

This is a player supported forum

Yes, so when the OP comes and asks “how long does it take for Blizzard to respond?”, that’s the question we answer. Telling them to use another Support option confuses the issue, not only for them, but others who may be experiencing the same thing and are looking for guidance.

[Daggershoot-garrosh]

bro i made 1 druid for fishing low level one and another one high level that i done with him many things the one i’m talking about,i elso had mage and i can prove it easy even in my xmog their is 1 pre-patch item of 2008 their ,i created the new account years later the item not from my new one and i didn’t delete charcters and i done every advice from blizzard

[Melaesia-proudmoore (Melaesia)]

@Daggershoot-garrosh

i created the new account years later

Are the accounts under the same Battle.net account?

[Sendryn-sentinels]

@Korkx-eonar

Unless you are trying to troll this forum.

Mel has been here for a very long time helping people. Let’s not resort to such behavior on this forum.

@Korkx-eonar

They are frustrated and wish to find their items.

And they were given their answers multiple times already in the past. Please see yet another response below.

@Korkx-eonar

In my opinion.

This isn’t a forum for opinions. We give factual information here. And the OP has already been through the ticket system. It’s what lead them here. If you do not know the history of the conversations, then I’d suggest reading them. It’ll help with better understanding.

@Daggershoot-garrosh

i done every advice from blizzard

And you were given your answers weeks ago:

@Vrakthris

Generally speaking, you may be referred to submit a bug when you believe there may be a bug, even if we have no evidence that indicates one. Our QA team can take a look, but in most cases, there is nothing that can be “fixed”.

As for your old characters that you claim to be missing. You’ve provided two of them in your tickets that I found, both with the same name, one a Blood Elf Death Knight and a Night Elf Druid. It is possible those existed on a different WoW license, but depending on how old they are, they can be difficult to locate.

You see, if you hadn’t logged into the WoW license for a long time it is likely that the names of those characters became available for reuse. This means that a name like mine… Vrakthris… would be automatically changed to Vrakt4Kd5 or another variation of letters and numbers (The system no longer works like that, but older characters would still have had that). That makes searching for the character a good deal more difficult.

If those characters still exist, Daggershoot, we’re not able to find them with the information you’ve provided. Sorry.