Every year they can force-change the way your Hozen looks to indicate that he’s been replaced by a new one (you can still go to the barbershop to change him back). One of the Hozen racial abilities includes a single free name-change every year to keep the immersion strong.
waffles 
… nah dude that sounds like LFR. LFR everywhere… hard pass.
You sound like you want playable Hozen.